Job Title: We are currently seeking Field Service Engineers for immediate hire.
· Mid-Level (Some experience directly serving customers in the industry or related service and support experience)
· Senior Level (Significant industry related service and support experience) About the Job Copia Scientific (a merger of Biodirect Inc,, Boston Microscopes & BioSurplus) , is a provider of strategic technology solutions offering sales and service of certified pre-owned laboratory automation and instrumentation to various research organizations in the Biotech, Life Science, and Drug Discovery industries.
FUNCTION Under the direction of the Service Manager, the qualified person will provide technical evaluation and repairs on various biomedical lab and research equipment using hand tools, meters, and testing equipment.
Service is provided in-house and on-site to customers throughout the United States.
Experience in mechanical, electronics, pneumatics, and computer-based applications are required.
Experience in scientific laboratory equipment is preferred.
The ability to learn quickly, travel, and serve customers with excellence is crucial.
REQUIREMENTS
· Degree/professional training in Mechanical/Electrical Engineering, Chemistry/Biology experience, or other related fields
· Experience in industry related service or support, repairing, & maintaining lab equipment
· Previous manufacturer related service experience (e.g.: Agilent Velocity 11, Beckman Coulter, Caliper Zymark, Eppendorf, Hamilton, Molecular Devices, Perkin Elmer, Tecan, Thermo, etc.) preferred RESPONSIBILITIES
· Provide in-house and on-site field service, repair, calibration, upgrades, verification, validation, reconditioning, overhaul, & integration of laboratory equipment
· Maintain and manage service records & documentation
· Provide prompt and professional telephone technical support & customer service
· Provide product and technical training to other service engineers
· Provide on-site and in-house product demonstrations when required
· Maintain and manage service-related tools & equipment
· Research product designs and capabilities
· Apply and develop time saving, cost effective service and quality assurance procedures
· Attend technical training courses and trade shows if required
· Must be available for travel domestically for field service as needed SALARY AND BENEFITS Copia Scientific offers a competitive compensation and benefit plan including health insurance and a 401K retirement plan.
For more information and to apply for consideration, please visit our website at CopiaSci.com or contact hollygCopiaSci.com.
Copia Scientific is an Equal Opportunity Employer