Company Summary
Join a team that puts its People First! As a member of First American’s family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Summary
Performs administrative tasks to support timely escrow closings and title recordings for transactions ranging from single site to high-liability multi-site commercial real estate transactions. Conducts title research to compiles chain of title. Creates title files and prepares endorsements and supplemental documents. Responsible for all new order entry and fulfillment, paperless file setup, order tracking, invoicing (initial search and all updates), escrow accounting functionality and post-closing functions. Investigates and interprets tax records in order to determine tax liability. Creates title files, documenting all research.
Essential Functions
Open and process new orders in FAST, OTS and paperless files, selection of field providers, including necessary supervision and monitoring of field office and NNC division performance, track order status, quality assurance review of product to ensure commitments is set up in accordance with customer’s expectations and all necessary documents are received, delivery (paper/digital) of commitment and supporting documents to parties to the transaction
Support Closers/Transaction Managers with closing commercial real estate transactions by assisting with administering escrow accounts, making deposits, issuing checks, building and disbursing wires, preparing invoices, routing title comments and underwriting requests, ordering title and tax updates, and assembling and calculating pricing information, recording fees and transfer tax information
Coordinate and assist with the tracking and resolution of customer title comments, underwriting requests, and survey reviews with local, regional and national counsel and local field offices
Assist Transaction Managers with and tracking the satisfaction of commitment requirements, including the preparation of requirements spreadsheets for multi-site transactions
Perform post-closing functions, including supervising the timely recording transaction documents, following up to confirm receipt of same from the local office or clerk, preparation of final policies in accordance with final markups and pro formas, and delivery of same to the parties
Searches, examines and interprets real estate documents such as deeds, deeds of trust, assignments and re-conveyances, subdivision maps, assessor parcel maps, moderately complex metes and bounds legal descriptions, section and lot and block from direct base working directly with title officer
Within authority limits, resolves whether general index items are to be included in evidence of title
May assist in training associates
Knowledge and Skills/Technology Used
Fluency in company operating systems (i.e., FAST proprietary title and escrow platform)
Familiarity and/or working knowledge of several office software packages which include word processing, spreadsheets, databases, graphics and desktop publishing applications
Excellent verbal/written communication skills
Must be able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Typical Education
High School diploma or equivalent; some college preferred
Typical Range of Experience
3+ years prior real estate experience as paralegal or assistant in law firm or national commercial title and closing operation in the title industry
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.