One of Airetel Staffing’s valued clients is looking for Sr. Business Systems Analyst t o join them remotely.
Job Details:
This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new enhancements/applications are developed using advanced level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial impacts).
Responsibilities
- This person would be performing configurations for ranked tickets by department and perform configurations in a QA environment
- This person will obtain business requirements, analyze the requirements, determine the complexity for configurations, and conduct meetings with the customers to rank tickets for configurations
- This person will manage the total lifecycle of configurations until it is in production and implemented
- This person may be required to test configurations and assist the QA department in the testing of configurations
- This person will be expected to write desktop level procedures
- This person will attend scheduled meetings with the configurations team and must be able to participate in the meetings
- This person must be able to change priorities as needed
Qualifications :
- Bachelor’s degree or 6 additional years of experience in lieu of degree (required)
- It is required that the candidate has performed Configurations (hands on key boards)
- Must have experience with configurations (required)
- This person needs hands on configuration experience (required)
- 3-5 years of relevant experience (no more than 7 years of experience will be considered)
- Ability to mentor other members on team
- Someone who’s had care manager experience
- Able to handle a changing environment
- Analytical Skills
- Problem-Solving
- Communication Skills
- Report Writing
- SQL
- Project Management
- Customer Service
- Leadership
- Agile Methodology
- Healthcare/health insurance industry experience (required)
- Prior guiding care configurations (preferred)
- Prior guiding care experience (preferred)
- Knowledge of Health Care Industry (preferred)
- Support/Maintenance of Healthcare IT applications is nice to have.
- Previous work experience in Healthcare IT isn’t a requirement, but this is a nice to have.
- Healthcare/health insurance industry experience with care manager tools( HIGHLY preferred)
- Any prior Guiding Care experience / configurations ( HIGHLY preferred)
Airetel Staffing, Inc. is nationally recognized as a Best of Staffing Award Winner for both Client and Talent Satisfaction by Inavero, as well as a Best Staffing Firm to Work For recognized by Staffing Industry Analysts.
For more details or to view other opportunities, visit us at or call 214-353-0561.