Position Purpose
The Senior Asset Protection Investigator is responsible for Asset Protection (AP) functions within a given geographic region of Company operations to ensure the safety of our associates and customers, to minimize loss and to protect the Company’s assets. The Senior Asset Protection Investigator is an action-oriented leader who proactively collaborates with functions and Leadership teams to provide direction and support and resolve challenges. Design and administer pro-active loss prevention and asset recovery programs throughout the USA, including programs involving the protection of CHEP proprietary information and intellectual property assets.
Must be able to travel within assigned territory (Los Angeles/North County CA) that can include multiple cities/states.
Major/Key Accountabilities:
- Assist the Regional Managers with implementation of programs designed to reduce and control CHEP assets.
- Execute undercover operations.
- At the direction of the regional managers, monitors fraud prevention measures and executes fraud investigations/prosecutions, both internal and external.
- Ability to conduct complex surveillance Operations.
- Gathers information and data from all forms of criminal activity to be categorized and analyzed, helping to build a database for use in future investigations.
- Effectively execute Drone Sorties without detection securing critical evidence.
- Post Incident Follow up manage & coordinate property recoveries.
- Execute internet security and social media investigations. Identify Criminal enterprises utilize internal and external resources to eliminate these activities.
- Possess expert written communication skills and strong communication skills, overall and have the ability to build and maintain a culture of trust and respect.
- Capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client.
- Work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Understand the tools and processes needed to meet larger strategic initiatives.
- Serves as the subject matter expert on a broad range of security standards and disciplines and drives all asset protection, loss control, and audit initiatives and strategic planning.
- Deploy electronic tracking equipment where authorized and within our legal rights.
- At the direction of manager, meet with and interview informants, collects evidence and research.
Challenges/Problem Solving:
Executes and evaluates asset protection related solutions through a combination of applications including data analysis, audits, training programs and investigations. Works with cross functional groups across multiple levels and departments to ensure seamless, integrated solutions.
Authority/Decision Making:
- Collaboration
- Communication
- Flexibility & Adaptability
- Initiative
- Interpersonal ability
- Leadership
- Organization & Planning
- Problem solving & Judgement
Key Contacts:
- Internal: All Leadership in U.S. Market
- External: External Counsel, Law Enforcement, Prosecutors, Third Party Investigators
Qualifications:
- Minimum 5-10 years of Law Enforcement background
- Crime solving capabilities
- Recent Patrol Experience
- Ability to interface with customer
- Ability to work with a matrix environment
- Drone experience or qualifications (Desired, training will be provided)
- Minor undercover operations
- Military experience highly desirable with honorable discharge
- Background in intelligence gathering
Experience:
- Conducting complex investigations and evidence preparation for prosecution
- Carrying out surveillance of illegal activities
- Establishing a network of informants who can be groomed to provide critical intelligence
- Identifying individuals involved in criminal activities
- Working with Law Enforcement arresting law violators engaged in illegal activities.
- Knowledge of risk assessment methodology
Skills and Knowledge:
- A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes.
- Experienced with court proceedings, Presentation Skills,
- Ability to motivate and inspire others, Report writing, Basic understanding of internet security and social media investigations, Proficient with Microsoft software.
Languages:
Required: English
Desirable: Spanish