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Security, Safety & Hospitality Assistant

A Place Called Home

This is a Contract position in Los Angeles, CA posted January 11, 2022.

ABOUT USA Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles.

APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities.

As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them.

Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.Our mission is to serve youth and families directly and the optimal way to do that is in person.

The majority of our positions require employees to work onsite at our facilities.

We will always comply with or exceed government and public health safety mandates.

Our priorities and policies to protect the safety and health of our staff and members may require special protocols on our campus and/or may require us to work remotely on a temporary basis.APCH COVID-19 Vaccination PolicyA Place Called Home will be mandating COVID-19 vaccines for our staff.

Consistent with our mission and values, and the duty to provide and maintain a workplace free of recognized hazards, A Place Called Home (APCH) has adopted this policy to safeguard the health and well-being of our staff and our families, members and their families, volunteers, vendors, and others who spend time on our campus, and the community, from the risks associated with COVID-19.

All new hires must provide proof of their first dose of the vaccine on the first day of employment, if not fully vaccinated, and will have 30 days from their date of hire to complete their COVID-19 vaccination and submit proof of completion to the organizations HR department.How To Apply:After setting up your account, please ensure to fully complete the application in order to be considered.

The application will be considered complete, once you have submitted your resume, cover letter and have signed the application.commitment to our staff wellness, development and experience:A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication.

We dont just talk the talk but we walk the walk.

Below are just some ways in which we support our staff:Health and WellnessHMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs25K Basic & Accidental Life Insurance-no cost to the employeeFSA, DFSA and Supplemental Insurance to support your out of pocket costs401K Retirement Plan with employer matchGenerous Time-off: Paid winter break, 2 wellness days, 13 holidays, 2 weeks vacation, 88 hours for sick days, Incentive time off opportunitiesAssistance and funds for emergenciesEmployee Assistance program to support your work life balanceProfessional DevelopmentGallup’s Strengths Assessment for all employeesQuarterly Employee TrainingSpecialized Manager TrainingLeadership Training through our Leaders In Training Program (LIT)Professional development support and financial assistanceCPR & First Aid Training certificationCollaborationEmployee Engagement Committees: employee recognition, new hire experience, supporting community organizations, creating fun staff events, justice, equity, diversity & inclusion and wellness.Monthly Employee Acknowledgment by Colleagues and SupervisorsEmployee Portal
– Staff Communication & Resources available at any timeTouchPoint-Monthly all staff meetingsJob Title: Security, Safety & Hospitality AssistantDepartment: OperationsReports to: Security, Safety & Hospitality ManagerFLSA Status/Hours: Part-TimeMonday through Friday 2-7 pm (some weekends/evenings for events)SummaryThe Security, Safety & HospitalityAssistants responsibility is to provide warm greetings and directions for members and visitors, and receiving functions (for deliveries).

As the first contact for most members, staff and guests, the Security, Safety & Hospitality Aide functions as a key ambassador for APCH and is expected to provide welcome and exemplary customer service in accordance with our values and practices.

The aide will also assist in controlling the entrances to our buildings and street crossings during business hours, evening and/or weekend events.Essential Duties & ResponsibilitiesProvide an atmosphere in which all members, staff and visitors feel safeProtect companys property and staff by maintaining a safe and secure environmentMonitor and control access at building entrances and vehicle gatesMonitor and assist at street crossings during assigned hoursWelcome and assist visitors with directions and secure proper identificationMonitor Security alarm systemsReport unauthorized or suspicious persons, vehicles and activities to the SS&H ManagerMaintain security records, logs and reportsRespond to imminent threats of violence, criminal incidents and emergency medical incidentsRespond to alarms, emergency codes, and security related incidentsPerform First Aid or CPRAssist staff with fire, security and disaster drills and other emergency building evacuationsEnsure the facility is opened and closed during specified hours; following all opening and closing proceduresEnsure that all members and visitors sign in and out dailyDisplay ethical and professional behavior in working with members, parents and visitorsMaintain discretion regarding sensitive matters having to do with membersProtect confidentiality of records and information about staff and membersAttend and successfully complete all staff development training as required by state law or directed by SS&H ManagerPerform other duties as assigned by SS&H ManagerInputting incoming mail/packages into the eWork Order SystemEnforce Work Safety ProtocolsQualificationsThe ideal Security Assistant will be an individual who carries high personal and professional standards, is high energy by nature, and enjoys partnering with others to achieve successful outcomes.

To be successful in this role the Security Assistant will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion.

As a Security Assistant they will also be expected to excel in the five security competencies of: safety, communication, prioritizing & planning, care & use of equipment and work quality & Innovation.

The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development.

Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions.

Together, we can continue to take APCH to even higher levels of excellence and service to the community.Technical and Performance SkillsProfessionalismCustomer ServiceCollaborative SkillsFlexibilityMission-DrivenDedicated to excellenceDetailed OrientedKnowledge and ability to monitor security cameras and store, retrieve, review and export video footageEducation/Training/Experience1 year proven work experience as a security guard or relevant positionPossess a current Guard CardExperience working in a youth & community center preferredHigh school degreePhysical and Mental DemandsAble to work in a dynamic and high noise level environment typical of a youth centerWalking, sitting, standing required on daily basis; running on occasionLift up to 75 poundsAble to communicate and convey accurate informationAdditional InformationAble to work evenings and weekendsA Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics.

In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilitiesPlease let us know if you are an APCH Alumni/aeBackground screening required