SECURITY OFFICER 3181 (B) (Rev. 07/18/24)

Salary: See Position Description

Location : CITY OF LOS ANGELES, CA

Job Type: FULL-TIME

Job Number: 3181 O 2019/04/05 C

Department: Public Safety

Opening Date: 11/04/2024

DUTIES

ANNUAL SALARY

$56,571 to $70,490
The salary in the Department of Water and Power is $55,979 to $69,551

NOTES:

For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf
Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.

DUTIES
A Security Officer patrols and safeguards City-owned buildings, parks, reservoirs, facilities, grounds, and equipment; answers questions and directs visitors/patrons; assures that only authorized persons enter buildings, yards, and other restricted areas; prepares reports and keeps records; may make preliminary investigations of accidents, thefts, and disturbances; may issue warnings or citations for illegal parking; may testify in court and may detain violators pending the arrival of a peace officer.
REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

One year of full-time paid experience as a security guard, security officer, security aide, law enforcement officer, correctional officer, traffic officer, park ranger, firefighter, or Police Student Worker (with the City of Los Angeles); or
One year of preparation as a police explorer or cadet with a law enforcement agency or fire explorer or cadet with a fire department; or
One year of full-time service, with satisfactory performance, or two years as a reservist, with satisfactory performance, in the United States Armed Forces; or
Completion of 12 semester units or 18 quarter units from an accredited college or university, half of which (6 semester or 9 quarter units) must have been in criminal justice or a behavioral science; or
Current employment as a Police Officer I with the City of Los Angeles, not having completed the Los Angeles Police Academy.

PROCESS NOTES

In addition to the regular City application, you MUST complete an online Security Officer Supplemental Training and Experience Questionnaire (T&E) at the time you submit your online application. The T&E is part of the City job application. Candidates who fail to submit the City application and T&E at the time of filing will not be considered candidates in this examination and their application will not be processed.
Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as a DUI).
A High School Diploma or equivalent is highly desired.
Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying coursework.
Candidates will be asked to complete and submit a Personal History Statement (PHS) online at a later date. Certification by a Department is subject to a candidate’s completion of the PHS. Any candidate who does not submit this information by the specified date will be ineligible for certification at that time. The information provided in your PHS will be used during the Background Investigation.
Prior to appointment, a thorough and comprehensive Background Investigation will be conducted. You must not have a history of criminal or improper conduct including any felony convictions. You must not have poor employment, military, or driving records, which would affect your suitability for security work. You must have a responsible financial history. You must have displayed a pattern of respect and honesty in your dealings with individuals and organizations. You must be fingerprinted and have no disqualifying record of law violations or other improper conduct. Potentially disqualifying violations or conduct includes convictions for more than one minor offense within the past year.
Candidates may be required to undergo a DRUG and ALCOHOL screening test based on City policy.
Candidates that qualify for this examination under Requirement #5 will undergo a selection process based on Application Review.

WHERE TO APPLY & APPLICATION DEADLINE

City job applications and the Security Officer Supplemental Training and Experience Questionnaires (T&E) WILL ONLY BE ACCEPTED ON-LINE. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are available at for Open Competitive Examinations.

NOTE:

Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

APPLICATION DEADLINE
City applications and Security Officer Supplemental Training and Experience Questionnaires (T&E) WILL ONLY BE ACCEPTED ON-LINE during the dates listed below:

FROM 8:00 AM MONDAY, JULY 22, 2024 TO 11:59 PM MONDAY, JULY 29, 2024

FROM 8:00 AM MONDAY, NOVEMBER 4, 2024 TO 11:59 PM MONDAY, NOVEMBER 11, 2024

This examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administration purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin.

In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applications submitted during the filing period may be kept on file in the event that additional applicants need to be tested to meet hiring needs.
SELECTION PROCESS

Examination Weights:

Multiple-Choice Test – Qualifying
Training and Experience Questionnaire – 100%

Multiple-Choice Test
The qualifying multiple-choice test will be administered and proctored on-line, and the following competencies may be evaluated: written communication, reading comprehension, interpersonal skills, and other knowledge, skills, and abilities.

Candidates invited to participate in the qualifying on-line multiple-choice test will be able to take the test from a remote location using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the qualifying multiple-choice test on-line. It is anticipated that the remote proctored qualifying multiple-choice test will be administered during the dates listed below:

FROM MONDAY, SEPTEMBER 30, 2024 TO MONDAY, OCTOBER 7, 2024

FROM TUESDAY, JANUARY 21, 2025 TO TUESDAY, JANUARY 28, 2024

The above dates are tentative and subject to change depending on department need and additional test dates may be added as needed.

Passing Score for the Qualifying Multiple-Choice Test
The passing score for the multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligibles on the list to satisfy current and future vacancies for the next two years. Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70%.

Training and Experience Questionnaire
Candidates must pass the qualifying Multiple-Choice Test to have their Security Officer Supplemental Training and Experience Questionnaire evaluated. The candidates’ responses to the Security Officer Supplemental Training and Experience Questionnaire and job application information will be submitted to an expert review panel for evaluation. The expert review panel will assign a numerical score to each candidate based on an assessment of each candidate’s qualifications as described on the candidate’s training and Experience Questionnaire. The Training and Experience Questionnaire may assess the following competencies: ability to handle stressful situations, ability to organize and manage assignments, interpersonal skills, writing ability, and other knowledge, skills, and abilities. Unsolicited supplemental information will not be submitted to the review panel.
If you receive and accept a conditional job offer, appointment is subject to completing a MEDICAL EXAMINATION. Candidates must be determined to be medically qualified to perform the essential duties of a Security Officer. Candidates must undergo a comprehensive medical examination given by a City physician.

Some positions may also require a psychological evaluation by a psychologist. For positions requiring a psychological evaluation, candidates must pass the psychological exam prior to appointment.

Some Security Officers will be required to be available to work night or morning assignments, weekends, holidays, rotating shifts, and in various locations throughout the City of Los Angeles.

Some positions may require carrying a firearm and/or a baton and/or chemical agent, and successful completion of an appropriate training for the use of such equipment. For positions requiring a firearm, candidates must be at least 18 years of age at the time of hire, and they must pass a thorough screening of their personal history and conviction record.

Some positions may also require a polygraph, administered by a polygraph examiner. For positions requiring a polygraph, candidates must pass the polygraph prior to appointment.

Some positions may require a Physical Assessment Test (PAT). For positions requiring a PAT, candidates must pass the PAT prior to appointment.

Additional job analysis information can be obtained by going to and clicking on Competencies under Security Officer.

NOTE:
Federal law prohibits anyone who has been convicted of a misdemeanor involving domestic violence from carrying a firearm. In addition, all candidates being assigned to work at any airport or seaport will be required to comply with federal background standards, including but not limited to, fingerprint based on Criminal History Records checks.

NOTES:

This examination is based on a content validation study.
As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the disability Accommodation Form within 14 calendar days of the submittal of the City Application. The Disability Accommodation Form can be obtained at
Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
Beginning with this bulletin, you may take the Security Officer multiple-choice test only once every 24 months. If you have taken this bulletin’s Security Officer multiple-choice test within the last 24 months, you may not file for this examination at this time.
Your name may be removed from the open competitive list after 6 months.
A final average score of 70% in the Training and Experience Questionnaire portion of the examination is required to be placed on the eligible list.
Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.

NOTICE:
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.

THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), and Acquired Immune Deficiency Syndrome.

There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:

To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:

-Working E-mail address
-Telephone Number
-Official social security number

I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.

I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.

I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.

I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add info@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as “spam” or “junk” mail.

I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.

I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.

I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.

I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.

In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.

I have read these statements to their entirety and understand them completely and to their fullest.

I am currently:

A City of Los Angeles employee having received a regular appointment.
An exempt City of Los Angeles employee, but have civil service status.
An exempt City of Los Angeles employee without receiving civil service status.
A City of Los Angeles employee in a temporary training position.
A City of Los Angeles employee on a part-time basis.
On a regular reserve list for the City of Los Angeles.
Not employed with the City of Los Angeles.

Requirement #1:
I have the following amount of full-time paid experience as a security guard, security officer, security aide, law enforcement officer, correctional officer, traffic officer, park ranger, firefighter, or Police Student Worker (with the City of Los Angeles):

NOTE: You MUST provide detailed information of this experience in the Work Experience section of this application. Failure to provide this information may result in your disqualification from this examination.

Between 1 month and 5 months
Between 6 months and 11 months
12 months or more
This statement does not apply to me.

Requirement #1:
The work experience that I am claiming in Question #4, was gained in one or more of the following positions (Select all that apply):

Security Guard
Security Officer
Security Aide
Law Enforcement officer
Correctional Officer
Traffic Officer
Park Ranger
Firefighter
Police Student Worker (with the City of Los Angeles)
Other
This statement does not apply to me.

Requirement #1:
If you answered “Other” in Question #5, please indicate the job title in the text box below.

if this statement does not apply to you, enter “N/A.”

Requirement #2:
I have the following amount of preparation as a police explorer or cadet with a law enforcement agency or fire explorer or cadet with a fire department:

Between 1 month and 5 months
Between 6 months and 11 months
12 months or more
This statement does not apply to me.

Requirement #3:
I have one year of full-time service with satisfactory performance in the United States Armed Forces.

Yes
This statement does not apply to me.

Requirement #3:
I have two years as a reservist with satisfactory performance in the United States Armed Forces.

Yes
This statement does not apply to me.

Requirement #4:

I have completed 12 semester units or 18 quarter units from an accredited college or university, half of which (6 semester or 9 quarter units) must have been in criminal justice or a behavioral science.

NOTE: Qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found or you can copy the link below:

http://per.lacity.org/accredited%20Institutions%2008-21-08.pdf

NOTE: Please make sure this education information is also listed in the Education Section of the online application, FAILURE to do so may result in your application being considered as INCOMPLETE and your application WILL NOT be processed further.

Yes
This statement does not apply to me.

Requirement #4:
In the text box below, list at least 12 semester units or 18 quarter units, half of which (6 semester or 9 quarter units) must have been in criminal justice or a behavioral science that you have taken from an accredited college or university:

Please enter “N/A” if this does not apply to you.

Applicants must list the school name, location, course title with number of semester or quarter units and completion dates.

Example: West Los Angeles College – Culver City, CA – Administration of Justice 2 Concepts of Criminal Law – 3 semester units – June 2018

NOTE: Failure to provide this information may result in your disqualification from this examination.

Requirement #5:
I am currently employed as a Police Officer I with the City of Los Angeles, not having completed the Los Angeles Police Academy.

Yes
This statement does not apply to me.

SECURITY OFFICER
JOB PREVIEW QUESTIONNAIRE

This Job Preview Questionnaire is designed to help you understand the nature of the work you would be performing as a Security Officer. Many aspects of the work are unpleasant and present Security Officers with physically and emotionally challenging activities. If you cannot answer YES in each situation below, you may wish to reconsider applying for this type of employment.

I understand the information provided above.

#1. I understand that I must be willing and able to work rotating shifts, including days, evenings, nights, weekends and holidays.

#2. I understand that a Security Officer is required to successfully complete 40 hours of training regarding P.C. 832 Powers of Arrest. The training will take place in Los Angeles during work hours.

#3. I understand that I may be required to work overtime without prior notice.

#4. I understand that this job requires me to deal frequently with people who are upset, angry, and/or hostile.

#5. I understand that Security Officers are required to communicate over a radio, through the telephone, and in person.

#6. I understand that I will be required to wear a full uniform that includes a bullet-proof vest and duty belt, which consists of a baton, handcuffs, and pepper spray; and that I may be required to use this equipment while on the job.

#7. I understand that I may be required to defend myself or others by physically touching, holding, striking, and/or tackling another person.

#8. I understand that I may be required to enforce rules, regulations, policies, and laws with diverse members of the public and fellow City employees, such as issuing parking citations or escorting/arresting members of the homeless community when violations occur.

#9. I understand that I will be required to write daily reports that account for my activities, encounters, and observations.

#10. I understand that I may be required to interact with distinguished guests, such as celebrity figures, government officials, dignitaries, and media personnel during special events.

#11. I understand that Security Officers are representatives of the City of Los Angeles, and should conduct themselves with professionalism and confidence to garner the respect and trust of the residents of Los Angeles.

CERTIFICATION STATEMENT Please read the following statements and check them if you agree:

I understand that my Job Preview Questionnaire must be completed and submitted online at the time of filing to be considered a candidate in this examination.
I certify that the Job Preview Questionnaire and all of the responses to the questions are true and complete, and were authored, written, and prepared in their entirety solely by me.
I understand that false, misleading, or incomplete information shall be sufficient cause for disqualification in this examination or dismissal and other penalties, as may be prescribed by law.

Security Officer 2019
Training and Experience Questionnaire

I UNDERSTAND that the following Training & Experience Questionnaire is a test part in the Security Officer examination.
I UNDERSTAND that to be considered a candidate for this examination, I MUST provide complete answers to all questions on the Training & Experience Questionnaire in the spaces provided.
I UNDERSTAND that leaving any answers blank or not answering the question asked (i.e., responding ‘N/A,’ ‘does not apply,’ ‘see resume,’ or ‘see attachment’) is considered an incomplete answer and by doing so, I understand that my application will not be processed any further and I will not be a candidate in this examination.”
I CERTIFY that the Training and Experience Questionnaire (T&E) and all of the responses to the questions are true and complete, and were authored, written, edited, reviewed for content, and prepared in their entirety solely by me with no assistance from others.
I UNDERSTAND that receiving assistance from others in responding, editing, revising or reviewing my answers to the questions and/or providing false, misleading,or incomplete information shall be sufficient cause for disqualification in this examination, dismissal, and other penalties as may be prescribed by law.”

Please answer the following questions with a minimum of 250 words and maximum 400 words.

1) Security Officers are expected to handle multiple assignments simultaneously. Assume that you are a Security Officer for the City of Los Angeles. While you are working the front desk counter alone at City Hall, you encounter the following: 10 people are waiting in line to be signed in, two phone calls at the counter are on hold, and a young boy approaches you stating he cannot find his mother. What steps would you take to address all of these tasks? In your response, describe the factors you considered to address this situation.

2) Security Officers are expected to handle stressful situations. Assume you are a Security Officer for the City of Los Angeles. During your patrol, you encounter two employees in a physical altercation, and a third employee who was injured while trying to intervene. Please describe the actions you would take and the factors you would consider to address this situation.

3) Please describe a time when you had a challenging conflict with someone at the workplace, such as a co-worker, supervisor, or customer. In your response, include the following: (a) What was the nature of the conflict? (b) What was challenging about the conflict? (c) How did you address the conflict? (d) What was the result?

You may take the Security Officer multiple-choice test only once every 24 months. If you have taken this bulletin’s Security Officer multiple-choice test within the last 24 months, you may not file for this examination at this time.

Yes, I have taken the multiple-choice test within the last 24 months.
No, I have not taken the multiple-choice test within the last 24 months.

IMPORTANT NOTEI have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.

I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.

You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission.

Yes, I have read the above statements carefully and understand them to their fullest.

Required Question

SECURITY OFFICER 3181 (B) (Rev. 07/18/24)

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