Action Property Management is a premier management company that is seeking a Part-Time Security/Bell Person to join our team at our luxury association, EVO, located in Los Angeles.
Why Join Action?
Action’s goal is to attract and retain the best talent in the industry.
We have proudly rated 4.3 Stars on Glassdoor.
Check out our Glassdoor page.
We offer our Team Members the following:
Competitive starting compensation
Comprehensive benefits package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
A values-driven company culture that encourages teamwork and excellence
Schedule: Saturday through Tuesday, from 2:30 pm to 11:00 pm.
Must be open to working extra shifts and/or hours.
Salary: $17 per hour plus benefits
Job description
Bell Personnel report directly to the Operations Supervisor and shall follow all instructions given by the Manager Assistant and General Manager.
Bell Personnel are the first point of contact for people entering the lobby and as such, must at all times have a professional appearance and speak in a polite manner and clear tone when addressing people who approach the entry door.
Essential Duties and Responsibilities:
Represent Action Property Management and Evo by greeting residents, guests, and other visitors at the Front Desk and Kiosk in a welcoming and professional manner.
Monitor lobby, amenities, and main entrances activity and maintain access control; when necessary, coordinate on-site personnel to address residents; and guests’ needs.
Conduct Hourly Patrols
Complete Daily Activity Report
Receive and distribute resident parcels
Answer and direct incoming phone calls
Address residents and guest concerns and questions
Cover the Front Desk during lunch and breaks
Demonstrate strong withstanding of the association’s governing documents
Document reports of nuisance, and non-compliances issues to Management per the post instructions.
Submit incident reports when necessary and in a timely manner
Understand and implement Emergency Procedures when required; understand and coordinate appropriate communications with residents and emergency personnel in the event of a fire alarm, fire, flooding, earthquakes, or other emergency events.
Follow all “Post Instructions” and adhere to the Association’s Governing Documents, CC&Rs, and the Rules and Regulations of the Association; be familiar with, and adhere to, all association policies, emergency procedures, and evacuation procedures.
Perform other related tasks & duties as assigned by management.
Requirements
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
At least 6 months of customer service experience.
Hospitality, luxury retail, or fine dining experience is highly desired.
Polished and professional appearance and demeanor
Upbeat and positive team player attitude.
Strong judgment and solutions-oriented
Proactive customer service approach
Always maintain a positive and helpful attitude
Be proactive in service, not reactive
Always maintain a professional demeanor in challenging circumstances
Follow protocols relating to speech, conduct, posture, and service
Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace.
Pursuant to the Los Angeles Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Referral program
Vision insurance
Schedule:
8 hour shift
Night shift
Weekend availability
Application Question(s):
Please confirm with a YES or NO if you can do the following schedule: Saturday through Tuesday, from 2:30 pm to 11:00 pm. Must be open to working extra shifts and/or hours.
Experience:
Hospitality (luxury retail, fine dining, hotel): 1 year (Preferred)
Bell Person: 1 year (Preferred)
Security: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location