Job Title: Specialist IS Bus Sys Analyst Location: Thousand Oaks, CA 91320 Duration: 12 Months Contract (Potential to extend) Description: Local candidates to ATO.
Person is expected to be flex so they are required to have site presence.
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.) Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Assists in the business process redesign and documentation as needed for new technology.
Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise competitive edge.
Day to Day Responsibilities:
• Point of contact/liaison in supporting all Corporate Security Systems Globally which includes Pro-watch, Passage Point, Genetec, Briefcam, Perspective and GFMS Key Box and keytrac.
• Knowledge with Windows server and MSSQL Databases
• Work with provisioning teams for Server or Database upgrades for the servers identified as part of “end of life cycle” report
• Work with vendor during minor/major releases and perform upgrade/installation related activities
• Work with vendor for analysis and troubleshooting issues to provide resolution
• Responsible in facilitating/coordinating between multiple sites and cross functional teams like DBA, Wintel, vendor etc.
• Documentation of support and issue resolutions as needed
• Lead, coordinate, notifications, and maintain Security systems patching with infrastructure teams and various security officers around the globe
• Validate all security systems are patched regularly without any issues.
• Ensure SRT after each patching cycle is done and issues rectified on priority
• Maintain, set policies and standards practices as per client standards and SOPs for all security systems
• Ensure all security systems are properly audited and in compliance based on accuracy and quality of SOPs, access reviews and Password management
• Ensure all the upgrade, installation and setup are well documented and aligned using ALM processes
• Ensure the client’s ITIL process in terms of Change control, Incident management & Problem management are followed
• Responsible for ensuring that all instances are maintained in a validated and consistent state globally
• Responsible for ensuring validation test scripts are maintained and created as needed to support new technology and software upgrades and complete the validation process Top 3 Must Have Skill Sets:
• Must be a self-starter
• Good communication skills
• Must be able to multitask