Overview & Essential Job FunctionsPosition Summary:The Scale Operator is responsible for helping to maintain the day-to-day operation and administrative duties associated with operation of the scale(s) and office assistant functions. This position requires a detail-oriented person able to maintain focus in a fast paced environment. This position is responsible for operating the weigh scales, scale computer and software programs, data entry, cashier duties and record keeping for MRF operations. Position is also required to screen and record incoming loads at the scale house, direct vehicles entering and leaving the facility.Essential Job Functions:* Handles incoming phone calls and e-mails from prospects and customers wanting new service, service changes, billing issues or service cancellations.* Make outbound call to follow up-through on customer needs and to ensure the resolution of issues.* Serves as an on-site resource for customers as well as Athens sales and operations personnel.Qualifications & Environmental DemandsRequired Qualifications:* High School Diploma or G.E.D* Great organization and communication skills.* Excellent communication, presentation and negotiation skills.* Valid driver license and clean driving record.* Ability to perform physical requirements of the position with or without reasonable accommodations.Preferred Qualifications:* 1 – 2 year experience in customer service.* Computer literacy (MS office).* Waste Industry Experience.* Bilingual (English & Spanish).Physical/Environmental Demands:* Physical:* Sitting, seeing, hearing, & smelling continuously.* Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously.* Eye/hand coordination, fingering (typing), handling, & wrist motion continuously.* Bending, reaching, stretching, standing, & walking occasionally.* Environmental:* Exposure to dust, smoke, fumes, odors, & noise continuously.* Exposure to grease, oil, chemicals, & wet conditions occasionally.* Works inside only. Position considered office only.BenefitsBenefits:* Competitive wages* Comprehensive benefit package Medical, Dental, Vision* 401K* Employee Assistance Program* Life Insurance* Paid Vacation and Sick Time* Career plan* Recognition programs* Professional development learning* An exceptional work environmentAthens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran