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Samsung Brand Ambassador

2020 Companies

This is a Full-time position in Los Angeles, CA posted January 12, 2022.


Sales Brand Ambassadors Needed to promote Samsung Electronics America, Both Virtually and In-Store!

2020 Companies has partnered with Samsung Electronics America to hire tech-savvy Sales Brand Ambassadors.

This full-time temporary role, lasting 6 weeks, will ultimately be responsible for increasing sales and brand awareness at high traffic retail locations for Samsung mobile, tablet, and wearables.  The Brand Ambassador will also ensure the retailer is merchandised to Samsung standards for seasonal marketing and promotional material.  In addition, the BA will administer approved training tactics and maintain partnerships with retail sales personnel and store leadership.

Day-in-the-Life as a Samsung Sales Brand Ambassador:
Build Partnerships and Trust
Travel within assigned territory to physically visit various retailers with majority of visits being remote/work from home virtual interactions
Utilize your personal computer with internet to make store calls
Conduct meetings with store management or district managers within assigned territory
Ensure any needs of the store are escalated back to Field Operations or National Manager
What’s in it for you
Competitive hourly rate, paid weekly
Up to $25.00 per hour depending on experience and geographic market location
One-time bonus based on objectives met and completion of the 6-week program
Paid training completed virtually on personal computer
Eligible for $30 cell phone/internet reimbursement
Primary focus on conducting remote/work from home virtual visits (Tuesday through Friday) with one day in-store conducting physical visits (Saturday)
Paid travel and mileage when physically visiting stores
This position and potential offer of employment is contingent on your compliance with the customer’s requirement that all employees in this position be fully vaccinated against COVID-19, subject to our accommodation review process.

Driving Sales
Enhance the Samsung brand experience for consumers
Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations
Identify training gaps within territory of retailers and assign time to facilitate one on one and group training for Sales Associates
Primary focus on virtual store visits and training webinars (large scale trainings) during the week with one day in-store physical visits on the weekend
Conduct smaller scale consumer engagement events in store focusing on top revenue locations
Ensure Samsung’s retail brand standards are maintained by inspecting branded displays and marketing materials
Conduct survey of in-store branded fixtures and displays and record findings in Salesforce
Confirm display devices are clean, functional, and available for customers to use
Partner with store leaders on solutions for pricing or merchandising issues
Executes merchandising changes and resets including placement or removal of devices, marketing material and POP
Utilize provided Samsung tool kit to facilitate merchandising adjustments and log corrected issues
Market Intelligence
Provide insight into marketplace trends of territory retailers
Collect consumer insights weekly and report in Salesforce
Gather intelligence from stores that are exceeding sales performance with goal of scaling best practices
Inquire and validate retail data on competitor pricing, incentives, promotions, and customer preference or sentiment

Job Description
Drive sales productivity through high quality, end-to-end direct sales
Deliver and communicate key promotional and product launch materials
Schedule and participate in direct sales and demonstration events
Create consumer awareness and product brand preference at the retail store level though training, assisted sales and merchandising
Build and maintain brand presence through increased shelf space and product placement
Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
Educate customers and retail associates and make product recommendations
Effectively train retail associates to conduct quality sales presentations and customer demonstrations
Build effective professional relationships on behalf of 2020 and client at both the store and customer level
Meet or exceed personal sales productivity goals and key metrics on a monthly basis
Advise customers by providing information and qualify on products and services
Accurately document and report sales, schedules, activities and best practices
Responsible for accurately tracking and communicating all activity to program management and/or Retail Operations as appropriate
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Visit one or multiple store locations on a daily and weekly basis based on route and territory
Effectively demonstrate an on-going ability to establish, maintain and influence business relationships through increased shelf space, product placement and consistent productivity
Record and maintain appropriate documentation for each location visit
Bachelor Degree preferred; minimum 2-years of higher-education required
3+ years previous retail sales experience with strong emphasis in the areas of product training and demonstrations, retail concepts, merchandising and display assembly
Excellent verbal and written communication, presentation and interpersonal skills
Ability to stage a consultative selling process that overcomes objections and co