RN

Position Summary

The Nurse Manager is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Sr. Director of Perioperative and Perinatal Services, the Nurse Manager of Perinatal Services has 24 hour accountability for the clinical practice of nursing and the delivery of patient care in the LDRP, Postpartum and Nursery areas, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This role encompasses the development of staff competency through assessment and education, compliance with regulatory and professional standards, improvement of quality, service levels, safety, and customer satisfaction and of collaborative relationships. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital’s strategic plan and the goals and direction of the quality and performance improvement process activities.

Essential Duties And Responsibilities

• Demonstrates positive interpersonal relationships in dealing with peers, physicians, and other customers to promote an efficient teamwork and quality patient care: interpersonal complaints are remedied in a mature fashion; works at establishing good rapport and professional working relationships with all department staff; maintains appropriate interdepartmental communications; able to identify interdepartmental problems and resolve them promptly at the manager level.
• Participates in hospital committees and unit specific multidisciplinary conferences, as well as unit staff meetings: distributes staff meeting minutes in a timely manner.
• Implementation of unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to Senior Director and Quality and Performance Improvement Committee.
• Models leadership and promotes professionalism to assist staff in developing the following: priority setting; team work; flexibility; coordination of activities; organizational skills; delegation; and behaviors consistent with MLKCH Mission & Values.
• Facilitates patient progress through the health care system: assists staff in identifying patient’s specialized needs and finding the appropriate resources to meet patient’s needs; intervenes in interdepartmental patient care issues which impact the patient’s movement through the system; advises staff in development of patient plan of care; communicates frequently with the House Supervisor for the coordination of room assignments and staffing. Completes schedule for unit(s) in Clairvia, assuring adequate coverage at all times to meet regulatory requirements.
• Maintains standard of care by monitoring staff activity and adjusting assignments as needed in collaboration with Clinical Unit Supervisor (CUS): monitors orientee’s activities and assists preceptors in enhancing orientee’s experience, assisting with difficult orientation situations and/or assignment needs; monitors patient care and provides feedback to staff members on patient care practices.
• Holds staff accountable for the care of assigned patients; ensures staff education; confers with staff and makes rounds on patients during the shift and as needed; audits patient charts/records for compliance to regulatory requirements and performanace expectations; assesses the patient and family responses to nursing care responds timely to patient and/or family concerns.
• Ensures compliance with patient classification system according to standards. Reviews Clairvia Productivity Monitoring Tool per unit guidelines and for accuracy; utilizes professional judgment and data to make staffing decisions; and communicates staffing decisions to the staffing office / Manager.
• Participates in hiring process, which may include: reviewing applications; interviewing applicants (potential staff members)including interdisciplinary team members and staff, as appropriate; completing appropriate interview documentation; making recommendations regarding staffing needs / skill mix.
• Counsels staff members as indicated by performance or behavior: utilizing appropraite steps in progressive discipline in collaboration with Senior Director; documenting according to prescribed procedures and maintaining an objective relationship with staff; issues are promptly identified and staff counseled during same shift or next working shift; Senior Director is appraised of all staff counseling.
• Conducts evaluations: completing evaluations per policy; working with staff to determine their realistic goals; meeting regularly with assigned staff throughout the year, providing constructive feedback and direction; maintaining documentation of progress of employees.
• Assess competency, credentials and ensures appropriate orientation to unit for all temporary personnel. Ensures that staff follow the policy and procedure for working with temporary personnel.
• Develops and uses a system to continuously evaluate and respond to customer concerns. Assures that the Watson Model of Care is implemented in the Perinatal settings. Collaborates with Care Management in planning for discharge and/or transfer of patients.
• Ensures department is Survey Ready on a daily basis; promoting staff compliance with hospital safety and emergency procedures.
• Guides staff in investigation and completion of variance reports and forwards completed reports to Senior Director.
• Review Payroll in Kronos: monitors overtime; monitors usage of agency personnel; monitors tardiness and absenteeism, following up with staff as appropriate per policy.
• Maintains intimate knowledge of Perinatal and Maternal Child Health policies and procedures and acts as a resource for the nurses on the unit.

Position Requirements

Education

• Bachelor of Science degree in nursing required.

Qualifications/Experience

• Minimum of five (5) years of clinical nursing experience in Perinatal nursing with regard to regulatory guidelines and standard of practice; minimum of 1 year management/supervisor experience.
• Current California Nursing license
• Certification in Perinatal Nursing preferred.

Special Skills/Knowledge

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Current Basic Life Support (BLS)
• Current Neonatal Resuscitation Program Certification (NRP)
• Current Advanced Cardiac Life Support (ACLS)
• Current Crisis Prevention Intervention (CPI) within 90 days of hire
• Experience with an Electronic Medical Record preferred