OverviewJoin Our Virtual Bookkeeping Network!At Intuit, our mission is to power prosperity around the world.
QuickBooks Live Expert Bookkeeper’s support that mission to our QuickBooks Live customers by: providing valuable guidance, instilling trust and confidence, and building relationships with clients, all while using state of the art tools and technology.
Your strength as a QuickBooks Live Bookkeeper will allow you to empower and educate people so that they can lead better lives, and get one step closer to financial freedom.
As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from!
We are changing the way that people do their bookkeeping, and providing world-class support from experts across the United States.
The way that we support our customers is changing, and we want you to be a part of it!
Our Bookkeeper experts are agile; continually learning, working, and providing guidance in new and exciting ways.
What you’ll bring+ Experience: 5+ years domain experience (contingent upon domain).
Experience using bookkeeping software.+ Degree: 4 year degree preferred + Credentials/Certifications: QB Pro Certification Required Within 30 Days of Starting (QuickBooks Online ProAdvisor)+ Skills: High degree of customer service, attention to detail, ability to manage multiple tasks.
Strong written and verbal communication skills.
Moderate computer/software skills.+ Proficient with technology; solid knowledge of computer operations and software.
+ Must have (or be willing to obtain) a dedicated internet connection+ Strong customer service skills
– ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring+ Excellent verbal and written communication skills+ Ability to work in a fast-paced environment with minimal supervision+ Critical thinking, problem solving, and determination+ Bilingual (English/Spanish) communication skills (written & spoken) a plusHow you will lead+ This is a virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers+ Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise.
+ Communicates directly with customers, answering specific domain questions (written & oral) + Performs domain expert services (bookkeeping/accounting)+ Reviews information input by customers for accuracy+ Researches regulations to support advice EOE AA M/F/Vet/Disability.
Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.