A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.
Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Operations Support team monitors the overall quality of our service.
As a part of the team, youll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.
To help us achieve this we have the PwC Professional; our global leadership development framework.
It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm’s/client’s expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm’s code of ethics and business conduct.
This role is part of the Power Platform services team within the firms global IT organization.Individuals in this role are responsible for operating and administering specific services in support of the firms enterprise architecture vision and applicable technical standards.
Implementation support for new PwC entities and Microsoft services is also a responsibility of this role, in alignment with the consistent delivery of collaboration services across all member firms.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:High School DiplomaMinimum Years of Experience:4 year(s) of progressive roles administering Microsoft 365 tenants.
Proven experience of delivering support to a global user populationPreferred Qualifications:Degree Preferred:Bachelor DegreePreferred Fields of Study:Information Technology, Management Information Systems, Computer Applications, Computer Engineering, Systems Engineering, Computer Programming, Computer and Information ScienceCertification(s) Preferred:Microsoft 365 Certified: FundamentalsMicrosoft 365 Certified: Enterprise Administrator ExpertAny Microsoft Power Platform certifications Preferred Knowledge/Skills:Demonstrates extensive abilities and/or a proven record of success within a professional business services environment, including the following areas:Assisting in building out a PowerApps center of excellence (COE) for PwC; Understanding Microsoft Cloud collaboration platforms including Azure, PowerPlatform, and Office; Managing cloud infrastructure and responding to support requests regarding resource management, modern authentication protocols, Data Loss Prevention (DLP); Understanding of REST APIs, PowerShell, HTML, XML; Showing familiarity with application development methodologies and programming languages, administrating systems, infrastructure operations, service management principles, Windows server and desktop administration; Working collaboratively to provide design guidance for specific projects that follows the enterprise architecture vision and adheres to applicable application technology roadmaps and standards; and,Understanding and mitigating the impact of technical design to security, performance and data privacy; Communicating effectively at different levels within and outside the organization, leadership/management, business stakeholders, software vendors and sourcing suppliers; Providing thought leadership on use of specific application technology for innovation and/or cost reduction; Working knowledge of ITIL principles, Change, Incident, Problem; and,Demonstrating exposure to working in a multi country geographically diverse team.Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.To/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color;religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.To/coloradoifsmanager.#LI-Remote