Protective Service Officer

Category: Facilities/Utilities/Construction

Career Type: Full Time

Location: Hollywood, CA

Join us to be part of a team that helps make memorable moments for our guests every day. You’ll find more than just a job here with us. You’ll also find a culture based on having fun, doing the right thing, and creating opportunities to inspire. Join us for a once in a lifetime opportunity.

Job Description & Requirements

Responsibilities

This position is a part of the Corporate Security Team that plans, organizes and directs crime prevention operations on CityWalk and our California Theme Park, Universal Studios Hollywood.
Position Responsibilities

  • Promptly resolve security issues that involve entities associated with Universal Studios Hollywood (USH) and CityWalk.
  • Conduct detailed analysis of Security incident/crime statistics, prepare statistical reports, conduct presentations to management and recommend appropriate Security deployment and tactics based on analysis
  • Coordinate with contract security to ensure continuity of the security function and compliance with USH policy and procedures.
  • Liaise with the Los Angeles County Sheriff’s Dept. and other law enforcement agencies.
  • Liaise with other NBCU and USH departments to provide timely notifications and conduct a variety of investigations
  • Conduct detailed analysis of requests for security and law enforcement intervention, providing assistance and expertise
  • Conduct periodic audits of security operations insuring the continual pursuit of efficiency, productivity and quality customer services
  • Demonstrate the ability to maintain one’s composure while handling multiple tasks simultaneously in a high-pressure ever changing environment
  • Prepare operational and situational reports to assist in security deployment planning and risk mitigation
  • Provide complete, timely and accurate notification and documentation of incidents using company tracking systems

Qualifications/Requirements

A minimum of ten (10) years’ experience in a number of increasingly responsible positions in law enforcement or a related applicable security profession
Proven organizational, written and verbal communications skills effective at all levels of the organization

Desired Characteristics

• BA/BS Degree preferred
• Previous experience working for a media/entertainment company
• Previous experience in a corporate security environment
• Certified law enforcement or security trainer (such as POST certification)
• Demonstrate a working knowledge of a variety of security technology systems
• Familiarity with alarm monitoring and physical security systems
• Proficient with MS Office Programs (Word, Excel, PowerPoint)
• Ability to multi-task, overseeing multiple projects at the same time
• Experience and training in threat assessment, investigations, risk management and counter- terrorism
• Availability and willingness to work Nights, Weekends and Holidays dictated by business needs
• Availability and willingness to adjust schedule and cover special events and shift with short notice
• Possess a Carry Concealed Weapon (CCW) Permit
• Possess a BSIS Guard Card and Exposed Firearm Permit

About Us

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

Notices

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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