Production Staff – Goldenvoice

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:* AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals* AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events* AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships* AEG Real Estate, which develops major sports and entertainment districts worldwideWith offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans. PRODUCTION STAFF* ARTIST HOSPITALITY COORDINATOR* PRODUCTION COORDINATOR – AUDIO/LIGHTING* PRODUCTION RUNNER* PRODUCTION MANAGER* STAGEHAND* STAGEHAND CREW CHIEF* STAGE MANAGER 1. ARTIST HOSPITALITY COORDINATORSUMMARYThe Artist Hospitality Coordinator will be responsible for coordinating all hospitality needs for the artists and crew. Additionally, the Artist Hospitality Coordinator will help with the set up of the artist hospitality area, shop for all items while organizing and distributing them to all artist areas.This position will schedule meals, catering, coordinate travel to and from the event, maintain the cleanliness of the dressing room area, make sure all amenities are stocked and run a variety of errands to ensure all artist(s) needs are met.   PRIMARY RESPONSIBILITIES* Create day of event meal plan for artist and crew and sent to artist management for approval prior to event to ensure all artist and crew dietary needs are met at all times.  * Make alterations based on requests as necessary. * Prepare and serve meals at the venue on the day of show for the artist(s) and crew according to the selected meal plan.  * Assist with clean up and disposal upon completion. * Make sure the dressing rooms are set-up, stocked, clean and items requested on artist’s rider.  * Ensure all artists’ needs/requests have been made and are adhered to. * Responsible for shopping for all rider items and organizing items efficiently for distribution throughout the show. * Manage inventory of all purchased items by collecting receipts and money. * Review artist’s contract to ensure compliance with venue requirements. * Create itinerary for day of event develop an execution plan.   * Coordinate tasks with the artist’s assistant to ensure all needs are met and assist with errands for the artists.   * May assist with other projects as needed.  QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency  * 2-4 years of related work experience    * Existing relationships with agents, managers and touring personnel  * Ability to multi-task and prioritize conflicting requests   * Strong time management skills with the exceptional attention to detail * Strong intrapersonal skills with an outgoing, friendly personality * Previous experience working with deadlines  * Knowledge of music industry preferred  2. PRODUCTION COORDINATOR – AUDIO/LIGHTINGThe Production Coordinator will assist in all areas of production for events. The Production Coordinator will serve as the main point of contact for shows, communicating with staff, vendors, security and artist management. Additionally, the position is responsible for coordinating and advancing production needs and requirements for all shows, and oversees all stage and technical needs including lighting, sound, A/V, equipment and venue maintenance.PRIMARY RESPONSIBILITIES* Responsible for set up, operation and maintenance of venue lighting system.* Operate lights during shows configuring color and tone to ensure artist’s vision and mood are achieved.* Responsible for set up, operation and maintenance of venue sound system.* Operate sound system during shows and confirm that microphones and speakers are functioning. * Serve as back-up for A/V and PA systems.* Responsible for set up, operation and maintenance of A/V system.* Maintain the public announcement system in optimal working condition.* Venue maintenance including lighting, sound, stage and equipment. * Responsible for stage maintenance: sweep, mop, paint touch-ups on flooring as needed throughout the year and buff and paint entire floor once a year.* Responsible for set up and break down of equipment on stage.* Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.* May be responsible for production and operations aspects including vendor end-to-end onsite set up: exhibitor registration and follow-up survey.  * Serve as the primary liaison between vendors, artists,  sounds crews,  and property management companies in execution of shows and events.  QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)  * 2-4 years of related work experience * Ability operate light and sound systems and plan for live production events * Working knowledge of stand tools and equipment of the trade * Ability to maintain effective working relationships * Strong listening and verbal communication skills * Computer literate and proficient in MS Office Professional Suite (Outlook, Excel, Word) * Experience working at festivals * Able to work various hours: nights, weekends, and holidays as required * Experience with music industry preferred  3. PRODUCTION RUNNERSUMMARYThe Production Runner is responsible for assisting and transporting event materials to and from the venue or event in a safe and efficient manner. This position is the “go to” person for various production and artist requests to fulfill production needs and the artist rider.  PRIMARY RESPONSIBILITIES* Collect, transport, and deliver equipment, supplies, and materials to and from the venue. * Run various errands by foot, bike, vehicle, or public transportation at various distances. * Make purchases for the show and venue as needed for event needs as directed by the production manager or supervisor.  * Assist the production office with administrative duties including making signage, drafting correspondence, and taking inventory.  * Perform other various duties as required or requested from supervisor to fulfill show needs and artist rider.  QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency   * A minimum of 1-2 years of related work experience  * Must be able to take direction and execute instruction accurately  * Must have valid driver’s license if venue location requires driving * Excellent communication and interpersonal skills * May be required to drive a rented or company vehicle and must meet state requirements regarding rental vehicles * Previous live music production experience is a plus   4. PRODUCTION MANAGERSUMMARYThe Manager Production advances all event details for all shows. The Production Manager will be responsible for the production team and to set a plan in motion to execute the show as per the agreed terms in the contract.  The Production Manager will adhere to a budget to ensure all costs are being tracked and monitored. They will ensure that all the needs of the show and performer are met. PRIMARY RESPONSIBILITIES* Liaison between venue and artist to ensure all production needs are met and the contract is being adhered to. * Work with talent buyer and artist to work out a tour schedule, build offers and create show budget.* Work closely with the venue to make sure everything is in working order and that all the show needs are being addressed and met. * Responsible for solving any production issues that may arise at any given point in the show timeline. * Develop and foster relationships with artist, tour crew, artist management, venues and other important personnel to ensure streamlined communication and successful execution of each show on tour.* Set a workable budget for the show and make sure all the expenses are being tracked and are within the limits of spending. * Oversee the load in and load out of the show from artists, vendors and all that apply.* In addition to managing production crew by interfacing and making production arrangements with local labor vendors, creating production crew schedules, diffusing employee relation situations and conflict resolution, review, approve and submit payroll for production staff.* May be responsible for show settlement after the show has concluded. * Makes sure that artist(s) and venue are paid accordingly.* The Production Manager will also close out the show and submit all pertinent information to accounting. * May also be responsible for hiring local labor, rentals and other show needs. * May be responsible for production management and logistics at other locations, venues, or projects within the venue as directed.QUALIFICATIONS* A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in a related field  * 3-5 years of related work experience* Working knowledge of technical aspects of concert production* Ability to solve logistical and technical problems including staging, lighting, sound* Ability to create and maintain budgets for events* Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems* Previous management experience with an emphasis on resolution management* Works well under pressure and in a fast paced environment* Experience interpreting event contracts and developing accurate production budgets* Must be extremely flexible to work long hours, nights, weekends and holidays* Experience working in music industry preferred 5. STAGEHANDSUMMARYThe Stagehand is responsible for performing all setup before, during, and after events which includes, but is not limited to, assembling and disassembling production equipment on stage. In addition, the Stagehand will work closely with and assist carpenters with scenery build, installation, video, sound and light production.PRIMARY RESPONSIBILITIES* Responsible for assembling and setting up at the beginning of the scene (i.e. props, microphones, musical instruments, scenery, etc), disassembling and removing equipment at the end of the scene in addition to cleaning up the stage and backstage area after performances. * Load and unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met. * Assist carpenters with scenery build and installation of stage maintenance, construct and paint set pieces, move and rearrange furniture. * Work closely with electricians and lighting assistants with maintenance of video, sound, and light production. * Ensure operations of systems are functioning properly. QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency * A minimum of 1-2 years of related work experience. * Previous experience with manual labor preferred. * Forklift and heavy machinery certified. * Must have a valid driver’s license if venue location requires driving. * Must be able to take direction and execute instructions accurately. * Ability to work in a fast-paced environment. * Ability to lift, push and pull up to 50 pounds. * Bilingual English/Spanish preferred.6. STAGEHAND CREW CHIEFSUMMARYThe Stagehand Crew Chief is responsible for overseeing the stagehand crew to assign tasks and effectively load in and load out during the show’s production while ensuring all safety requirements are met. This position will ensure all events load out smoothly and all equipment are functioning properly during production. PRIMARY RESPONSIBILITIES* Oversee stagehand crew to efficiently load in and load out during production ensuring safety requirements and timeline are met. * Assign tasks to crew with assembling/disassembling props, audio and lighting equipment, and other show equipment related to the show’s production to ensure operational efficiency and equipment are functioning properly. * Maintain the stage and work area during events alongside any incoming shows.* Ensure all events load out smoothly. Responsible for cleanup, disassembling and removing equipment at the end of show’s production.  * Manage crew’s time and attendance ensuring appropriate breaks and meals are taken in accordance with local wage and hour laws. * Maintain a safe and orderly environment of the facilities and comply with company policies and procedures regarding operational machinery by going through proper safety trainings and training team members on the use of safe and efficient operation of equipment. QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency  * A minimum of 2-3 years of related work experience. * Previous experience with manual labor preferred. * Forklift and heavy machinery certified. * Must have a valid driver’s license if venue location requires driving. * Excellent leadership skills with experience in team building.  * Must be able to take direction and execute instructions accurately. * Ability to work in a fast-paced environment. * Ability to lift, push and pull up to 50 pounds. * Bilingual English/Spanish preferred.  7. STAGE MANAGERSUMMARYThe Stage Manager will oversee the on-stage production and direct the stage crew by assigning duties and ensure maintenance of the stage and work area for events. This position will ensure operations of systems are functioning properly during the show while ensuring the safety of all local staff, artists, and patrons with respect to all production elements.  PRIMARY RESPONSIBILITIES* Oversee on-stage production and communicate any changes to run of show or other planned production elements to other departments (i.e. Operations Manager, General Manager, Security). * Call show cues for audio and lighting as needed and ensure operations of systems (i.e. lighting, sound, video, etc.) are functioning properly. * Ensure the stage crew maintains the stage and work area for events while ensuring adherence to all SFFD, OSHA, and ADA requirements in addition to the safety of all local and touring staff, artists, patrons with respect to all production elements. * Oversee and manage load in and load out operation of multiple artists productions in addition to artist trucks and vehicles coming and going to loading dock.  * Direct the work of Stagehands by assigning duties such as assembling and disassembling of equipment at the beginning and end of performances, loading and unloading of equipment, and managing time and attendance in addition to scheduling breaks in accordance to local wage and hour laws. QUALIFICATIONS* A minimum education level of: High School Diploma or its equivalency  * A minimum of 3-5 years of related work experience. * Forklift and heavy machinery certified. * Must have a valid driver’s license if venue location requires driving. * Knowledge of OSHA/ADA laws and regulations.  * Exceptional management or leadership background with demonstrated success in team building.  * Ability to work in a fast-paced environment. * Strong interpersonal, verbal and written communication skills.  AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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