Product Specialist

Who we are:

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!

What we are looking for:

The Postpress Product Specialist is responsible for achieving sales targets by both working independently and with the Sales Account Manager in developing new sales opportunities, ensuring customer satisfaction, building market awareness, identifying, and building new business.

The Postpress Product Specialist will review customer applications, determine appropriate machine configurations, prepare & present quotations along with ROI’s. The Postpress Product Specialist will Work cross-functionally within Heidelberg to ensure the success of all product lines, working with the Account Management team, product management group, marketing, service, operations, and consumables team.

What you will do:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • Review customer applications
  • Determine appropriate machine configurations
  • Prepare & present quotations along with ROI’s
  • Ensure the success of all product lines by working with the Account Management team, product management group, marketing, service, operations, and consumables team.
  • Prospecting with and without Sales Account Managers
  • Review applications for proposal creation and review
  • Update CRM
  • Service interventions, preinstallation meetings
  • Misc. administrative duties

What you need:

  • High School Diploma or Equivalent
  • Ability to travel 50% of the time
  • Requires a home office
  • Weekend and evening work required on a as needed basis
  • 5 years of Postpress experience both machinery and application
  • Salesforce CRM a plus
  • Strong knowledge of computers (Windows and Mac OS) and networking
  • Self-starter and able to take on difficult problems and work them through to resolution
  • A comfortable and confident speaker able to communicate effectively to a wide audience from production personnel, through management and business owners
  • Able to manage multiple high-priority action items
  • Proven skills in handling customers in high pressure situations
  • Sales experience a plus

The Perks:

  • Medical, dental, and vision coverage eligibility from day 1
  • Short- and long-term disability coverage offered
  • 401 (K) plan with employer match
  • Life insurance coverage offered
  • Vacation, Sick and Personal Time Off offered
  • 9 company holidays
  • 5 floating holidays
  • Career advancement opportunities
  • Learning and training
  • Collaborative work environment
  • Endless opportunities

Location: California, USA

Pay Range: 120,000 -130,000 base pay plus commission potential

Our compensation structure is based on market, skills, and experience along with other key factors. Please note candidates will be evaluated on these factors to determine actual pay. Total compensation can be larger when factored in with benefits, bonuses, or commissions if applicable.

Important Message:

Heidelberg is committed to providing equal opportunity and valuing diversity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion or belief, national or social or ethnic origin, citizenship status, sex, pregnancy, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status in accordance with the requirements of all applicable federal, state, and local laws.

Compliance:

Must be authorized to work in the USA without sponsorship

We participate in E-verify

We are a drug free workplace. Selected candidates will undergo background check, drug screening, and MVR if applicable to position

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