Overview
About BNY Mellon
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
Key Role Responsibilities:
- Independently develops the strategic plan for managing and growing existing client relationships
- Identifies opportunities to evolve client business for incremental account growth.
- Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives
- Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm.
- Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
- Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model.
- Recommend product/service enhancements internally in order to fill underserved client interests and recommend product/services directly to the client.
- Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
- Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
- Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients.
- Ensures client management activities are conducted and captured. Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank.
- Responsible for negotiation of client pricing, commercial development, strategic growth and rebid activity.
- Responsible for the coordination and submission of Request for Proposal (RFP) responses in rebid situations with the support of the RFP Team.
- Coordinate legal contract negotiation and execution.
- Assist Sales team with new business opportunities, assist with RFP responses and participate in sales presentations.
Qualifications & Experience:
- 10+ years in Relationship Management, Sales, Client Service, or Account Management in Financial Services industry
- Bachelor’s degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred
- Has developed significant expertise on industry trends, competitor services/offerings and client s business environment.
- Travel will be required for this role within the US.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
#LI-Hybrid
BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $96,000 and $163,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.