Job Category: Administrative, HR, Business Professionals
Location:
Los Angeles, CA, US, 90017
Position Type: Full Time
Requisition ID: 6696
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County’s vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Job Summary
The enterprise Portfolio Management Office (ePMO) is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care (LAC) Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence. The portfolio, program, and project management resources within the ePMO are uniquely positioned to support business units in the planning and delivery of large-scale programs and projects.
The Project Specialist II will perform a variety of activities in support of enterprise programs and projects, including assisting in the compilation of project workbooks, implementation plans, and mitigation plans for risks, issues, assumptions, and dependencies. The Project Specialist II will support the design and development of program/ project components; coordinates work effort across third party vendors or internal staff to execute against program/projects requirements; and develops and monitors project/program metrics and ongoing process improvements, including preparation of periodic project scheduling and budgeting reports to assist project managers in tracking and assessing project/program health and ability to sustain attendance to support required quality and quantity of work.
The Portfolio Specialist II collaborates and contributes in development of project training materials, communication plans, and operational guides for production support and assists in coordination and communication with other business areas regarding periodic review of project workbooks and will support program/project managers in coordinating Change Control process of assigned work.
Duties
Perform a variety of activities of organizing programs/projects functional processes including implementation plans and required materials such as mitigation plans for risks, issues, assumptions and dependencies with tracking of information at levels of project, program and portfolio throughout the project lifecycle including project scope, schedule, resources, quality, costs and change.
Establish program/project sites and update and maintain project-specific artifacts and information systems, such as PPM tools (e.g., adding resources, time entry, etc.)
Program and Project periodic audits, data analysis, gather, analyze, verify, and validate accurate program/project execution progress.
Assist in managing team calendars (meetings, project due dates, and staff assignments); coordinating meetings (scheduling, compilation and distribution of materials, audio visual aids, travel, meals); maintain accurate and up to date supplies; monitoring and reporting training & travel requests for staff.
Support ePMO leadership in defining targets for improvement and specific actions to drive improvements to Employee Engagement.
Adhere to ePMO established tools and methods to ensure the quality of the department’s outcomes and efficiency of project execution. Develops process workflows as it relates to assigned projects and/or to support internal process improvement initiatives, with appropriate guidance.
Performs other duties as assigned.
Education Required
Education Preferred
Bachelor’s Degree
Experience
Required:
A least 5+ years project/program support experience and well versed in project objectives, issues, status with the demonstrated experience on the following list of stated knowledge/experience.
Preferred:
Prior experience in developing workflows and process documentation.
Skills
Required:
Excellent verbal, written and listening communication skills.
Excellent organizational skills; the ability to work in a fast-paced, multi-task oriented team environment, and to interact with internal and external stakeholders at all levels; ability to multi-task, prioritize workload, and effectively manage competing priorities. Must be detail-oriented and organized with analytical skills.
Apply critical thinking in anticipating problems and providing creative alternative solutions to improve processes.
Must be detail-oriented and organized with strong analytical skills. Comfortable working in a fast-paced, multi-task oriented team environment.
Intermediate knowledge of Microsoft applications (Word, Excel, Project, PowerPoint, Visio).
Must have excellent follow through on actionable items; analysis, synthesis, and problem solving skills deductive and inductive thinking skills.
Attention to detail and accuracy skills; ability to assimilate and articulate simple business solutions and project approach.
Preferred:
Intermediate proficiency in SharePoint (Track Issues, Risks, Decisions, Action Items via SharePoint)
Versed in project management processes supporting project deliverables to facilitate the creation of standard project documents and artifacts.
Licenses/Certifications Required
Licenses/Certifications Preferred
Project Management Professional (PMP)
Required Training
Additional Information
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.