People Analytics and Insights Senior Associate

A career in our People Analytics and Insights practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You”ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations. Our team helps business leaders design survey programmes that deliver meaningful insight into attitudes and behaviours that will improve business outcomes. Our team focuses on developing and analysing surveys related to workforce, market research, and customer satisfaction to find ways organisations can optimise Human Resources and establish industry leading practices. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you”ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm”s code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Minimum Years of Experience: 3 year(s) Preferred Qualifications: Preferred Fields of Study: Computer and Information Science, Economics, Data Processing/Analytics/Science, Statistics, Industrial Psychology, Organizational Behavior Studies, Organizational Management, Actuarial Science, Human Resources Management, Mathematics, Mathematical Statistics, Business Administration/Management, Finance Preferred Knowledge/Skills: Demonstrates thorough abilities and/or a proven record of success executing various aspects of the business involving technology-related client engagements and/or projects within a professional services environment, including knowledge of an industry or functional domain and specialization in the following areas: In-depth knowledge of the HR Domain areas such as recruiting, attrition, DE&I, compensation & benefits, performance, learning & development; Experience generating meaningful dashboards, analytics reports, generating meaningful insights and discussing it with HR and Business stakeholders; Ability to consult with client on People Analytics strategies and solutions, covering business issues, data science and / or technology solutions; and, Statistical understanding and exposure to more advanced analytics solutions and machine learning. Demonstrates thorough abilities and/or a proven record of success working with analytical models and the following technical tools: Visualization techniques and tools; (Tableau, PowerBI, etc.); Advanced analytical concepts including machine learning concepts, statistical & mathematical concepts (inclusive of predictive analysis, regression, simulation, etc.), organizational network analysis; Database & big data management systems; Experience working with APIs to pull data from HRIS systems and vendors; Object-oriented and data manipulation programming languages (Java, Python, R, SQL, NoSQL, etc.); Statistical Modeling/Machine Learning/AI/NLP; Experience with Text and Sentiment Analysis; and, Applicable sources of external, internal, or new data sources to support analytic methods and visualization techniques. Demonstrates thorough abilities and/or a proven record of success participating in consulting-related projects within a professional services environment that utilize creative thinking skills and individual initiative, including the following areas: Analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analysis; Collaborating and contributing as a team member by understanding personal and team roles, contributing to a positive working environment, building relationships with team members, and proactively seeking guidance, clarification and feedback; Identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor; Prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, utilizing problem-solving skills, and communicating effectively in written and verbal formats to various audiences (including various levels of management and external clients) in a professional business environment; Coaching and collaborating with associates who assist with this work, including providing coaching, feedback, and guidance on work performance; Understanding how the application of analytical techniques correlate to business values; and, Selecting the appropriate analytical techniques for the problem at hand.

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