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Patient Collections Rep – $20-$24/hr

Aston Carter

This is a Contract position in Los Angeles, CA posted June 14, 2022.

A well known health system and hospital is looking to hire for Patient Account Collectors in the West LA area.


  • Contract (assignment ends in December but can be extended into 2023)
  • Location: West LA (10920 Wilshire Blvd. #1600)
  • Schedule: Mon – Fri (7:30am-4pm)


  • Follows up on previously billed accounts by reviewing accounts on a biweekly or monthly basis to determine possible sources of payment or payment issues.
  • Contacts third party payers to establishes reimbursement status i.e., reason for discrepancy between expected and actual reimbursed amounts or data of insurances.
  • If interim call backs to third party payers are warranted to verify documentation of receipt or to expedite an aged account, independently calendars and completes follow up activity.
  • Reviews insurance correspondence / mail backs and responds to requests.
  • Contacts other Revenue Cycle departments to gain information necessary to address payment issues as needed.
  • Contacts patient to obtain involvement to provide missing documentation, to track delayed insurance payment and/or to collect patient liability portion of bill.
  • Forwards statements and/or form letters to patients advising of account status and indicating any action which needs to be taken.

Skills/Qualifications :

  • Patient Account experience 2+ years
  • EPIC experience preferred
  • Experience in follow up calls in regards to unpaid claims
  • Billing experience
  • Knowledge of EOBs
  • Reimbursement experience

If you are interested in this opportunity, please apply asap, or email your resume to:

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.