PA

Job Overview Tontine is looking for an experienced, energetic and proactive Executive Assistant to support its CEO. If you’re organized, enjoy juggling many different responsibilities at once, and thrive in a fast-paced and entrepreneurial environment, this is the role for you. The role requires a proactive, positive, can-do attitude with a special focus on discretion and confidentiality. Attention to detail, the ability to multitask without letting anything slip, and the ability to navigate both corporate and personal environments are essential.

You must exhibit a demonstrated ability to perform duties with a polished level of professionalism, tact, discretion and judgement. While we expect a high level of accuracy, professionalism, and integrity, we also embrace humor, fun, and quirkiness in our employees.

Although this position can be performed remotely, you must be in Los Angeles in order to be considered.

Why This Role Is Exciting

• You’ll have ground-level visibility into how the entire company operates from the eyes of the CEO. You’ll contribute, collaborate and coordinate between different divisions to ensure the train runs smoothly.
• Go beyond normal EA tasks — you’ll have the opportunity to roll your sleeves up and contribute to different strategic efforts within the company, including HR, finance, and management of external vendors (legal, accounting, etc.).
• If you continue to exceed expectations, you can expect to be promoted to the Chief of Staff role within 12-24 months.

Role

• Handle confidential and non-routine information and facilitate communication between different divisions.
• Conserve CEO’s time by reading and responding to correspondence; prepare emails, letters, documents, and assist with presentations.
• Attend team meetings as needed, taking notes and tracking action items.
• Anticipate the professional and personal needs of the CEO; plan ahead and be resourceful.
• Act as the primary facilitator for all internal and external individuals on matters pertaining to access to the CEO; you are the local expert and go-to resource for general requests and questions.
• Book and manage both professional and personal appointments, commitments, etc.
• Document and maintain all such documentation of processes, SOPs, preferences, etc.
• Take ownership and work independently on assigned projects from start to finish.
• Manage high priority and confidential information.
• Brainstorm possible solutions creatively before escalating matters to the CEO.
• Plan and execute on ad-hoc personal and professional projects as necessary.

Requirements

• BA/BS degree and 3+ years of administrative support experience.
• The ability to maintain the highest standards of confidentiality.
• Hold a valid driver’s license and have a safe driving record; ability and willingness to travel within Los Angeles to perform duties and tasks.
• Demonstrate composure, tact, flexibility, and friendliness regardless of competing priorities.
• Be available by cell phone and email past standard work hours (e.g. on weekends).
• Strong attention to detail — being right the first time matters a lot to us.
• Strong verbal and written communication skills; feel comfortable interacting with internal and external partners.
• Comfortable in a fast-paced environment with multiple tasks and projects.
• Able to perform all clerical duties, take memos, maintain files and confidential information, and organize documents as needed.
• Experienced with the standard productivity suite (Slack, Zoom, Google Docs/Sheets, Excel, ClickUp/Asana, etc.).
• Self-directed and able to work without supervision.
• Comfortable in both a leadership and team-player role — able to manage team members, lead meetings, and supervise when needed.
• Bonus basic knowledge of finance to reconcile expenses, assist with simple bookkeeping, etc.

Benefits

Hi! We’re Tontine.

We’re the revenue and price optimization platform for Shopify entrepreneurs looking to boost not just their revenues, but more importantly, their profit margins consistently by 15-20%. We empower each of these mission-driven entrepreneurs by providing them with the complex tools that large corporations such as Walmart, Amazon, and Target have spent billions building (and keeping) for themselves. Our mission is to help e-commerce businesses — no matter how big or small — get bigger and better by supercharging their pricing power and minimizing the amount they’re leaving on the table with each order.

Tontine’s Culture

We take pride in the fact that our employees make a significant impact not just on our business, but on our customers big and small, ranging from Colourpop Cosmetics to Primary Goods, and everyone in between. Life at Tontine revolves around a culture of relentless attitude and strong execution. As a remote company, we don’t know or care how many hours you spend sitting in a chair — we care about results. We are a company of driven, ambitious individuals who care about impact, and impact requires raw effort. We expect you to be proud of having that level of impact and to be eager for more. You join Tontine to win, to be original, and to work with the best.

Benefits

• 100% Remote — Work wherever, on your terms. You can work from home, your favorite cafe, or even a charming villa halfway around the world. Being 100% remote and global also means you’ll have opportunities to meet colleagues from all over the world.
• Unlimited Paid Time-off & Flexible Work — An essential part of doing your best work means taking the time to recharge. We offer a flexible time off policy for employees, as well as paid sabbatical leave after three years.
• Personal Growth & Mentorship — You’ll have direct access to the company’s leadership 24/7, as well as numerous professional development opportunities every quarter. You’ll also have the opportunity to help and directly impact how SMB e-commerce businesses succeed with Tontine.
• Performance-Based Bonus & Equity Grants — You may be eligible for quarterly bonuses based on your ability to deliver on your target KPI’s; after your first year at the company, you may also be eligible for equity grants so you’ll have direct ownership in the company.
• Scale & Grow — We’re a fast growing company, and there’ll be tons of opportunity for career growth as you’ll be helping build the company from the ground up! We have plans to double the team in the next 3 months. You’ll also have direct access to leadership 24/7.