Overnight Front Desk Associate (Part Time – Weekends) Luma

Job Description

Action Property Management, the leader in community management, is seeking aPart-Time Front Desk Associateto join our team at our luxury association, Luma, located in Los Angeles

Compensation:$19.00 Hourly

Schedule:Saturday and Sunday, from 10:30 pm – 7:00 am

Why Join Action?

Action’s goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here:

Team Member Perks

  • Competitive starting compensation
  • Comprehensive health benefits and paid time off package for qualifying employees
  • On-going hospitality and property management training
  • Opportunities for career growth and advancement
  • Values-driven company culture promoting teamwork and excellence

Job Summary:

  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
  • Maintain the appearance of the front desk area, lobby, and main elevators
  • Monitor lobby activity and maintain access control
  • Provide concierge services
  • Complete Daily Activity Report
  • Answer and direct incoming phone calls. Receive and distribute resident parcels
  • Address resident and guest concerns and questions
  • Demonstrate a strong understanding of the association’s governing documents

Requirements:

  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
  • At least 6 months of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred
  • Hospitality Management college students or recent graduates are highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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