Overview
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Responsibilities
- – Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.
– Prepare customers orders as requested accurately and efficiently.
– Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
– Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
– Maintain the highest level of standards for all product preparation.
– Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
– Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
– Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
– Comply with attendance rules and be available to work on a regular basis.
– Perform any other job related duties as assigned.
About Us
With a delightful mix of California atmosphere and city convenience, the Warner Center Marriott is San Fernando Valley’s premier meeting destination. Ideally located in the Warner Center Business Park, and just 2 blocks north from The Village, the Warner Center Marriott blends business seamlessly with pleasure.Here at the Warner Center Marriott our associates receive a free meal per shift, free covered onsite parking garage, enjoy monthly Town Hall Celebrations, chance to have a dialogue with the General Manager via General Manager’s Roundtable. In addition, you and your family will enjoy the benefits of Marriott’s discounted hotel room program at all Marriott locations worldwide.We value U.S. military experience and invite all qualified military candidates to apply.
Associated topics: assistant manager, associate manager, director, general manager, leader, major gifts officer, manager, store manager, store supervisor, supervise