Company: KARL STORZ Endoscopy-America, Inc. (KSEA)
Job Code: 13498
Pay Grade: US-C16
Salary Range: $75,700 – 135,250
Description
KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.
For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.
KARL STORZ is a market leader in minimally invasive surgery and surgical visualization technologies. The Senior Data Analyst, OR1 will lead continuous improvement in the following areas of focus: OR1 Installation, Service, and Production and will support special projects. OR1 is the high-tech commercial vertical of KARL STORZ, with hardware and software portfolios that drive Operating Room workflow efficiencies. OR1 is a foundation of operating room infrastructures and leads in next-gen technologies.
The incumbent will be a core business partner and provide insight into the OR1 business and how to increase profitability by providing decision support, recommending process improvements, identifying new revenue opportunities, creating new metrics, and creating dashboards. Additionally, he/she will be expected to provide ad-hoc analysis and relevant subject matter expertise.
Full business unit analytical management for someone who lives for and LOVES data analytics and high tech.
Duties and responsibilities:
Production:
o Partner with key stakeholders to understand their business needs
o Lead cross-functional teams in the development of advanced analytics that identify operational improvements and efficiencies.
o Drives data mapping for manufacturing dashboards
Deployment Services:
o Bridge operations and finance to help maximize financial results
o Creating an OR1 Installation Dashboard by WBS / Project both for in-process and completed deals showing Actual and Plan Revenue and COS split by Material, Labor, and Travel by collaborating with OR1 Operations
- Use analysis to provide data-based recommendations, reports, and presentations including lessons learned from past deals and actual results
- Identifies metrics to manage field services teams in real-time using data analytics
- Identifies metrics/ levers impacting the profitability of field services teams
- Tracks HR metrics that impact profitability and interrupt data to assist in the remediation
Project Success:
- Maximize return on investments by understanding the life of a project and what impacts a project’s gross profit
o Track projects’ success after the implementation is completed.
- Identifies analytics leading indicators that impact project GP
Service:
- Use data analytics to understand OR1 Service and develop new strategies to drive growth in the Service
- Understands data to be mined from the service ticketing system, and pulls data to create KPI dashboards on first-time fix rate, response time, field work order status, etc.
- Tracks HR metrics that impact profitability in service
- Model new ways for service delivery
Other Business Support:
- Build intuitive interfaces, infographics, and visualizations to tell stories with data.
- Create presentations with analysis and insights for both technical and non-technical audiences and present and interact with executives.
- Become a subject matter expert on the process and tools used within KARL STORZ
- Lead the analysis of new acquisition models, like XaaS
- Lead competitive market analysis preparation
- Lead development of sales metrics and business planning for the business unit.
- True business partner to Executive Management, looking for the story in the data, and assisting with executive readouts (such as QBRs).
- Systems super user: Understanding how data flows between SAP, Project Systems, HRIS, and Service Ticketing Systems.
- Completes other special projects as assigned.
Qualifications:
- Education / Experience
- Bachelor’s degree in a quantitative discipline (e.g., Statistics, Computer Science, Math, Engineering) or equivalent consulting experience); MBA preferred;
- 5+ years of experience with data exploration and visualization like Tableau, Looker, PowerBI, etc
- 3+ years of experience in data analytics, including building and deploying enterprise-wide data models with applications to real-world problems
- Skills / Characteristics
- A well-qualified candidate should be highly technical with strong business acumen
- Self-starter with abundant intellectual curiosity who excels at framing problems analytically, is comfortable working through ambiguity, and has a proven track record of helping leverage
- Excellent analytical and critical thinking skills with heavy attention to detail, and the ability to focus on big-picture issues and use creativity to resolve issues and streamline processes
- Effective written and verbal communication skills to translate technical solutions and methodologies to executive leadership
- Excellent interpersonal and communication skills; team player
- An understanding of the demands and tight deadlines of a complex, marketing-driven organization
- Ability to work in a diverse environment with all levels of employees
- Ability to write reports that are understandable regardless of the financial knowledge of the audience
- Travel Requirements
- Travel up to 10%
Pay Transparency
The salary range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
Vaccine requirements at KARL STORZ due to COVID-19
KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below for the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.
Employee Benefits Program Overview for U.S. Locations
- Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!*
- 3 weeks vacation, 10 holidays plus paid sick time*
- Up to 8 weeks of 100% paid company parental leave**
- 401K retirement savings plan providing a match of 60% of the employee’s first 6% contribution
- Section 125 Flexible Spending Accounts
- Life, STD, LTD & LTC Insurance
- We prepay your tuition up to $5,200 per year! – Tuition preimbursement
- Fitness reimbursement of up to $200 annually
- Employee referral program of up to $2,000 per hire
- And much more!
*Field sales, internships, and part-time employees are not eligible except where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
**To include, maternal/paternal leave, adoption, and fostering of a child.
KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.
Equal Employment Opportunity & Reasonable Accommodation Statement
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at TaleoAdministrator@karlstorz.com.
Notice to Employment Agencies
This recruitment assignment is being managed directly by KARL STORZ’s Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by the KARL STORZ Human Resources department will be ineligible for referral fees.