Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what were all abouthelping people see! In this role, youll become an expert in our brand and our glasses (take a peek at how theyre made). Whether youre helping longtime Warby Parker fans or first-time wearers, youll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, youll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. Youll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner whos eager to help Warby Parker grow. Sound a lot like you? Wonderfulread on!
What You’ll Do
- Work directly with customers to help meet all of their eyewear needs
- Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
- Use your expertise to explain prescription terminology and product offerings to customers
- Work with your team to make sure all customers receive exceptional service
- Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
- Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
- Represent our brand to help educate others and get them excited about our values and mission
Who You Are
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
- Passionate about the eyewear and retail industries
- A clear, effective, and professional communicatoryou can break down technical terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your teammates!) happy
- An energetic, positive team player whos able to adapt in a fast-paced, ever-changing work environment
- Extremely detail-oriented and capable of juggling a wide range of responsibilities
- Open-mindedyoure constantly learning and challenging what you know
- Someone who takes your work very seriously, but not yourself
- Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for Full-Time Employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)
About Us
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
Were constantly asking ourselves how we can do more and make a greater impactand that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, weve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.
At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.
We’re driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what were all about, and our annual Impact Report and Racial Equity Strategy lay out how were sticking to these values.