As a Customer Service and Operations Support Representative, you help create the energy and excitement surrounding our clients’ products, by providing innovative solutions to guide customers to the right choice. We are dedicated to providing quality customer service that is unmatched by our competitors. It starts with you discovering customers’ needs. And with the support of your team members, you match those needs with the right products. Every interaction is an opportunity to create a loyal and happy customer.
Key Qualifications:
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Exceptional presentation and public speaking skills
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Dedicated to providing an excellent customer experience
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Strong communication and interpersonal skills
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Organized and detail-oriented
Description:
As a Customer Service and Operations Support Representative, you’ll be responsible for attending to customer needs, while providing innovative solutions. Customer Service and Operations Support Representative guides customers to the most suitable choice, suggests premium options, and helps with new product setup. Success with our firm is measured as a combination of team and individual goals. Our ideal candidates will be both great team players and team leaders.
Job Requirements:
Additional Requirements:
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Aid customers by applying critical thinking to troubleshoot routine problems
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Enter customer data and update customer accounts
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Drive sales by suggesting compatible products, services, and add-ons
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Provide knowledgeable responses to consumer inquiries
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Become well versed in compliance guidelines
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Open to a flexible work schedule
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Should have 1+ years of sales, customer service, or operations experience preferred, but not required
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Candidates must be over eighteen years of age and eligible to work in the United States
If you’d like to start a long-term career with our team, submit your application today for immediate consideration!