Operations Analyst

Operations AnalystDate Posted: 5/10/2022Job Function: OperationsCity: VancouverState/Province: WashingtonJob Number: JO-2205-10408Overview:ACS Professional Staffing is looking for an employee to work on-site with our client.

The Operations Analyst 3 position will collaborate with the technical subject matter experts (SMEs) in TT to provide analytical support to the Strategic Asset Strategy function within Transmission Services’ Control Centers (CCs).

The position formulates and applies various modeling techniques and other optimizing methods to develop and validate the information that assists management with decision making, policy formulation, process development, or other managerial functions.

In addition, this position concentrates on collecting and analyzing data, analyzing workflow, and developing process analysis and decision support information and documents.

This full-time position is located in Vancouver, WA.Responsibilities: Provide project management support for compliance mitigation plans and asset strategy initiatives Track mitigation dates and deliverables.

Follow up with assigned resources to verify action items for mitigation plans are completed on time.

Facilitate meetings to answer compliance and asset strategy plans and initiatives questions.

Create reports and timelines detailing the current status of mitigation plan activities.

Provide advanced analytics and data parsing to help expedite data call reporting.

Perform quarterly review of users with authorized cyber access to systems and unescorted physical access to Critical Cyber Assets (CCA) or Access and Control Monitoring (ACM) cyber assets Verify adherence to compliance processes is conducted by the team on a day-to-day basis and develop work processes to improve compliance posture Evaluate current processes and policies that compliance standards for efficiency and accuracy to the standard Draft management reporting tools that document and communicate the progress of standards-related activities to verify timely completion.

Provide monitoring, review, analysis, and other compliance support activities for the reliability program by validating information is reliable, consistent, and useful Assist in the maintenance and execution of the implemented procedures.

Provide direct support for data calls and industry surveys.

Organize, monitor, analyze, and report on the performance of data call artifacts collection and processes.

Maintain and update process artifacts, verifying they are up-to-date and of adequate quality Inventory the information needs of the Control Center’s business programs and functions.

Analyze business processes to identify gaps in information quality control and quality assurance.

Assist in Change Management processes and procedures for quality control, quality assurance, and improvement.

Assist in developing and maintaining performance metrics on crucial business information quality.

Create, preserve and periodically present executive dashboards of performance metrics to management.

Draft and provide briefings, as requested, to staff and managers on information quality to raise awareness and to transfer knowledge on information quality fundamentals and best practices.

Provide input and recommendations concerning how information is organized and displayed in SharePoint and the Control Center Network (CCN) Library documentation, Provide primary backup to the TTO portion of the Control Center Asset Strategy program.

Review, analyze, evaluate, and organize program information to validate reliability, consistency, and valuable.

Provide budgetary tracking and analysis for services, equipment orders, O trending cost, and expense tail track.

Process requests for cyber, physical, or logical access within the guidelines and regulations defined by NERC CIP standards, policy, and Control Center procedures.

Assist in tracking access privileges granted for the Control Center, maintaining the current system, right, and resource manager information, per NERC guidelines and time constraints.

Verify that all requests for cyber, physical, or logical access have a valid Personal Risk Assessment (PRA) by checking the Security Office PRA verification source or record or contacting the Security Office directly.

Assist with review of users with authorized cyber access to all cyber assets or ACM cyber assets, electronic logical access request, as well as authorized physical access to Critical Cyber assets or ACM Cyber Assets Research, analyze, model, and organize information for developing / drafting and recommending requirements.

Provide background information, technical input, solution options, and weighted recommendations that facilitate decision making and that will enable critical requirements of the subject initiative and other projects to be met Drafting training and tools to facilitate the less-resistant move to new processes.Requirements: An Associates or Bachelor’s degree in Computer Science, Engineering, Business Management/Administration, Organizational Development, or closely related technical discipline is preferred.

With an applicable Bachelor’s degree, 8 years of experience is required.

With an applicable Associates degree, 10 years of experience is required.

Without an applicable degree or without a degree, 12 years of experience is required.

Experience should be directly related to business and/or operations analysis and progressively more technical in nature.

5 years of experience with the following: Experience in written communication and technical writing sufficient to interpret SME’s input and convert it into meaningful performance target language.

Experience developing professional presentations and delivering/presenting them at the Executive level.

Expert proficiency in automated data systems, including Microsoft Access, Excel, SharePoint, and Visio.

Valid U.S.

Driver’s License is required.Work sponsorship is not available at this time.

Third-party candidates will not be considered for this position.Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company.

This particular position requires U.S.

citizenship.ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law.

The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.If you have any questions about the job posting, please contact recruitingacsprostaffing.comIf you have any questions about our Reasonable Accommodation Policy, please feel free to email hracsprostaffing.com

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