PASSENGER SERVICES AGENT (PAX)
SUMMARY
Coordinates and follows up on activities by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
– Servicing customers by performing meet and greets,
– Performs check -in for passengers and baggage and provide ticketing service
– Boarding and deplaning the aircraft
– Making public announcements
– Providing baggage service and assisting passengers with mis-handled baggage
– Providing flight, tickets and other travel information and directions to passengers
– Sets up in preparation for aircraft arrival.
– Practices safety conscious behaviors in all operational processes and procedures.
– Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High School diploma or GED; OR up to three months of related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read a limited number of two
– and three-syllable words and to recognize similarities and differences between words and between series of numbers.
Ability to print and speak simple sentences.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one
– or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
COMPUTER SKILLS
None.
CERTIFICATIONS, LICENSES and REGISTRATIONS
– Valid State Driver’s License
OTHER SKILLS AND ABILITIES
None.
OTHER REQUIREMENTS
– Security Clearance, (for airport security purposes) pass a 10-year background screening.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk and sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
The employee must regularly lift and/or move up to 70 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally exposed to fumes/airborne particles and toxic/caustic chemicals; regularly exposed to working near moving parts; working in high places and outdoor weather conditions.
The noise level in the work environment is usually loud.
Job Type: Part-time