About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans? services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PATHWAYS TO HOME
Pathways is the largest homeless shelter in Los Angeles, providing a diverse group of services, including: Comprehensive Case Management Services, Affordable Housing Assistance, Transitional Housing Programs, Permanent Housing Placements, JWCH Mobile Clinic, Department of Health Services, USC-HIV Study/Prevention.
JOB SUMMARY AND PURPOSE
The Office Assistant provides general basic office support, and acts as the office receptionist and telephone screener when required. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
DUTIES AND RESPONSIBILITIES
- Perform general office duties such as identifying and organizing documents for electronic archiving, photocopying, validating referrals, and email communications.
- Answer phones and take messages.
- Destruction of documents by shredding.
- Compute, record, and/or proofread data and other information, as directed.
- Compile worker and client information and prepare forms and maintain records as needed.
- Limited data entry from compiled information/records.
- Other duties as assigned
Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
EDUCATION:
- High School or GED and some general office/admin coursework
EXPERIENCE:
- 6 months of office and clerical experience
KNOWLEDGE:
- Working knowledge of correct English grammar, spelling, and punctuation.
- Understands and follows oral and written directions as directed.
TECHNOLOGY SKILLS:
- Proficient Computer skills and working knowledge of Microsoft Office, specifically Word and Excel; familiarity with Database entry and report generation.
SKILLS AND ABILITIES:
- Ability to communicate clearly and professionally.
- Ability to accurately and effectively compose correspondence and reports.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
INTERPERSONAL CHARACTERISTICS:
- Prompt, team player, sets priorities, handle multiple tasks, good problem solving and decision-making skills.
PREFERRED QUALIFICATIONS:
- Bilingual in English and Spanish (written and verbal).
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.