Office Assistant

Department:37503 Advocate Good Shepherd Hospital
– Outpatient RehabilitationStatus: Part timeBenefits Eligible:NoHours Per Week:0Schedule Details/Additional Information:This is a registry position.

Hours could vary from 7 a.m.

to 7 p.m.

M-F and Saturday hours 8-12.Major Responsibilities:Provides reception and minor administrative services in support for Rehabilitation Department.Schedules initial evaluation for rehabilitation patients via phone, follow-up visits and walk-ins.

Adds patient name to pre-registration worklist.

Verifies insurance information and demographic information at first visit.

Updates information when needed or adds patient name to worklist for registration associates to update.Acts as a resource to patients and staff regarding insurance issues.Performs data entry functions.Maintains department inventory levels.Other duties as assigned.If assigned to the Fitness Center, duties also include activities with support programming and other services available at that site.Education/Experience Required:-High School education or equivalent -2-3 years office experience.Knowledge, Skills & Abilities Required:Typing 30-40 wpm preferred -Basic PC experience.

-Data entry.

-Customer focused.

-Good interpersonal skills.

-Analytical problem solving skills to resolve scheduling conflicts.CPR certified within 60 days of hirePhysicial Requirements and Working Conditions:-Ability to work various shifts and at offsite locations to accommodate staffing needs.

– Need to follow infection control policies and procedures.This requirement supersedes any previous lifting requirement effective 08/01/2014.

Ability to lift up to 35 pounds without assistance.

For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.

Unique patient lifting/movement situations will be assessed on a case-by-case basis.This job description indicates the general nature and level of work expected of the incumbent.

It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

Incumbent may be required to perform other related duties.Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S.

with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals.

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S.

with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals.

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

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