Duties and Responsibilities include the following.
Works closely and assists Managers in arranging bookings, coordinating freight movements with customers, carriers and agents.
Determine efficient and cost-effective methods of moving shipments from one location to another.
Provides customer service to clients and respond to daily shipment inquiries and requests.
Quotes customers on a wide array of shipping services such as Ocean exports and time critical shipments .
Prepare and process shipment documentation according to established procedures and export regulations.
Negotiates rates and coordinates shipments with agents, carriers and other third-party vendors.
Process Hazmat shipments and cross check items being shipped to ensure compliance of a regulations
Work closely with the warehouse to pick, segregate and prepare cargo for transport.
Knowledge of all export and import regulations, including customs clearance process, bonded cargo, EEI processing, ISF and export licenses.
Assists customers in the resolution of operational issues.
Tracks, Trace and provide customers POD confirmation.
Responsible for customer invoicing and billing functions.
Job Requirements:
Must have a minimum of 2 years of experience in Ocean Export freight forwarding.
Excellent written and verbal communication skills
Excellent Computer Skills