Are you a fast thinking individual that seeks challenges with enthusiasm and a strong sense of urgency and enjoys a competitive sales arena and the hospitality field?
Do you enjoy building relationships and continued people interaction where your flexibility and ability to “think outside of the box” is recognized and appreciated?
Are you persuasive by nature, but assertive and adept in securing new clients and insuring you are able to “close the deal”?If the answer is YES, AC Hotel New Orleans, our newly renovated hotel has an opportunity for youPosition Summary:Audits, balances and reports on the various areas of the hotel (e.g.
food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.Duties & ResponsibilitiesPrimary Responsibilities/Essential Functions:Audits, balances and reports on any/all food and beverage outlets (e.g.
restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc.
and reset all registers to ensure accurate, timely information.Audits, balances, posts and reports on the front desk transactions to include but not limited to room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.Audits, balances and prepares, verifies and reports on room information to provide Rooms Management with a picture of how they are performing.
Prepares and inputs statistics and income journal sheets for preparation of daily reports.Balances and closes all bank ticket codes, daily.Runs night audit final after insuring all revenues are in balance nightlyResolves guest complaints within scope of authority, otherwise refers the matter to management.
Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.Follows all safety policies and procedures.
Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations.
OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety.
Team members will be trained in the proper use and care of assigned PPE if applicable.
The hotel provides the required PPE.
Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel’s Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.Special Skills & Abilities/Mental and Physical Demands:While performing the duties of the job the team member frequently stands for sustained periods of time or walks from one work area to another.
While performing the duties of the job the team member frequently uses fingers to enter data into computer or operate telephone/office equipment.
The team member occasionally grasps objects.
The team member frequently reaches by extending hand(s) and arm(s) in any direction.
Repetitivemotions are made while entering data into computers.
The team member occasionally stoops, kneels and crouches.
The team member regularly talks and hears to answer phones and communicate with guests or staff.
Exerts up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The team member is required to have close visual acuity to view telephone console, computer terminal, documents and guests.
The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned and to make general observations of facilities.
The team member is subject to inside environmental conditions.
The noise level is usually quiet.
The team member is subject to hazards that includes proximity to electrical current found in office related equipment.
The team member is occasionally subject to atmospheric conditions such as perfumes, odors, or dusts.About AC Hotel New OrleansContemporary style meets Southern charm at AC Hotel New Orleans Bourbon/French Quarter Area.
With 6 event spaces, a total of 4,680 Sq Ft of total event space, 168 capacity of the largest event space, 3 maximum breakout rooms, and also our 220 newly renovated guest rooms is ideal for the modern-day traveler.For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.AC Hotel New Orleansis an equal opportunity and E-Verify Employer M/F/V/D(ref.
32207)