The Opportunity
Delaware North Parks and Resorts is searching for a customer-service focused a full-time Front Desk Clerk and Night Auditor to join our team at The Ridgeline Hotel in Gardiner, Montana. In this role you will be responsible for night auditor and front desk duties while working.
Minimum pay rate: $15.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Low-cost employee housing
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.
Responsibilities
- Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
- Understand guest folio, explanation of billing and how to make any needed corrections.
- Read group resumes and know daily activities of group.
- Complete shift closing, drop cash and check payments.
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
- Check and balance the daily figures, post room and tax charges on guest accounts.
- Perform other duties as assigned.
Qualifications
- Previous experience in cash handling required.
- Previous experience in customer service environment preferred.
- Good communication skills; ability to communicate with guests and co-workers.
- Basic math skills; ability to accurately handle money and count change.
- Microsoft Excel experience is a big plus.
Who We Are
The Ridgeline at Yellowstone’s location at the north entrance to Yellowstone National Park is ideal for individuals who are looking to spend time in the great outdoors. Gardiner is a gateway to adventure, within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park. We offer team members on-site housing in shared dorm-style rooms which include internet and utilities. Team members also receive one free daily meal and a 50% discount on additional meals. Team members also receive 30% off retail purchases.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.