Overview SMBC is seeking a Money Transfer Operations Administrator for the Los Angeles, CA area. The position will be responsible for timely and accurate processing of wire payments, complying with various customer requests and replying to various inquiries from customers and other departments within SMBC. Responsibilities Responsibilities include processing of incoming and outgoing wire transfers, payments and deposits. This is a tactical and transactional role whose primary focus is on day-to-day operational execution of routine administrative duties. Frequently applies technical knowledge to resolve more complex problems. Ensures that bank policies and procedures are followed in an efficient and accurate manner. Coordinates with peer Operations Representatives to check and verify the work of one another. Serves as first point of contact for inquiries from customers and other parties. May be assigned to one area or function, including Remittance or Deposit. Qualifications Bachelors degree or equivalent experience Broad knowledge of accounting procedures and processes. Functional knowledge and understanding of money transfer processes. A customer service mindset with excellent ability to respond with diplomacy, under pressure, in challenging situations. Excellent analytical skills, an eye for details and excellent time management skills. Exceptional verbal and written communication skills. Operational knowledge of CHIPS, SWIFT and Fedwire networks. Adept at working and effectively collaborating with client, operations and technology teams Ability to identify problems, deal with complexity and respond quickly to uncertainty Job Locations US-CA-Los Angeles Posting Date 2 months ago (4/27/2022 2:57 PM) Career Category Operations iCIMS ID 2021-11396 Corporate Title Analyst Type Fulltime-Regular (Exempt/Non-Exempt) SMBC is an EO employer M/F/Veteran/Disability