Hola!*MÍRAME* is looking for HOSTS to join our team!!
Mírame is a the new kid in the block in Beverly Hills, an upscale busy and fast paced contemporary Mexican restaurant in the heart of the Golden Triangle.
With an extensive mezcal and tequila focus, Chef Josh Gil’s unique approach to Mexican cuisine is receiving critical acclaim.As a host, you will be responsible for providing a naturally friendly, helpful, and responsive level of service to all our guests.
You play a critical role in the guest experience, as you are often the first and the last person who will interact with the guest.
You set the tone and leave the impression!
You bring experience, ability, and character to this role, working with the team to provide awesome service.While this description is meant to give you an idea of how we see the role, it is not meant to be all-inclusive.
As we adjust our service offerings and model, additional responsibilities may be asked of you to meet the ongoing operational needs.What you’ll do …* Warmly welcome and greet all guests and engaging them in conversation while guiding them to their seat* Be a wealth of knowledge as it relates to our restaurant as well as neighborhood happenings – hours of operations, directions, our neighbors, and key team member names and titles* Understand the floor plan and flow of all our restaurant spaces* Recognize, engage in conversation, and take care of regular and VIP guests* Ensure correct social distancing is in place with regards to table spacing and guests waiting in line.
These guidelines may change as new health and safety regulations as instituted* Pull out chairs and adjust tables while seating guests, and present menus individually or explain how to access menus digitally, whichever is applicable* Master the operations of the Open Table reservation system* Create guest wait lists and monitor accordingly when needed* Handle phone reservations, being warm and helpful and always do your best to accommodate, offering other options when the restaurant is booked* Communicate all event inquiries with sales as well as any lost and found inquiries to management* Handle all credit card authorizations for guests and acquire all credit card information for itemized receipts and credit card disputes* Wish all guests a warm farewell, and invite them back* Complete opening and closing tasks as well as extra cleaning projects as needed* Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challengesWhat we’re looking for …* You have restaurant or hospitality-related experience in a similar role* You’re able to provide a great level of service to guests all while handling many other tasks simultaneously* You have a baseline of service standards and food and beverage knowledge* You’re looking for a place where you can be you; no clones in suits here* You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience* You’re up for doing things differently and trying (almost) everything once* You’ll take safety seriously and follow all fire & security procedures, health & safety standards, and ensure you’re working in a safe manner at all times* You want to join a team that works hard, supports each other and has fun along the waySaludos!!Job Types: Full-time, Part-timeExperience:* Hospitality: 1 year (Preferred)Application Question:* What days and times are you available to work?Work Location:* One locationTip income:* YesThis Job Is Ideal for Someone Who Is:* Dependable more reliable than spontaneous* People-oriented enjoys interacting with people and working on group projects* Adaptable/flexible enjoys doing work that requires frequent shifts in direction* Detail-oriented would rather focus on the details of work than the bigger picture* Achievement-oriented enjoys taking on challenges, even if they might fail* Autonomous/Independent enjoys working with little direction* Innovative prefers working in unconventional ways or on tasks that require creativity* High stress tolerance thrives in a high-pressure environmentCompany’s website:* mirame.LaWork Remotely:* No