Communications Coordinator
NON-EXEMPT
Salary: $21.26 – $27.64
Work Category: Full-Time
Department: Communication
Location: 9220 Sunset Blvd, West Hollywood, CA 90069
Men’s Health Foundation is a nonprofit, inclusive healthcare provider serving Los Angeles with primary care facilities in West Hollywood, and South Los Angeles, as well as operating Men’s Health Foundation Pharmacy and working closely with our research partner, Mills Clinical Research. Specialists in men’s health, many of our services focus on primary care, sexual health, especially HIV and STI treatment and prevention.
THE TEAM APPROACH:
The Communications & Strategy team at MHF strives to provide the best qualitative product and services, both internally and externally. We strive to build a long lasting working relation with our internal stakeholders and, the more we partner with consistency and methodic workflows, the better the result we deliver for our internal partners and, ultimately, for the communities we serve.
In a sector as evolving and fluid as communications, we envision team members’ availability to mirror the needs of the communities we serve and with the audiences we engage. We strive for our team members to be engaged with social media and communications platforms just like our community and audience is.
THE POSITION:
The Communications Coordinator reports to the Director of Communications. The role is responsible for the production of all bilingual marketing and communications elements across the organization at large, including social media.
The role is responsible for creating and managing the internal communications primary platform in addition to maintaining all MHF online business presence up to date.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
(This list may not include all of the duties assigned.)
The role is responsible for the social media content production and community monitoring for all MHF’s platform and its sub-brands, including SoCal Club.
This role is responsible for the management of the general email box for MHF and its engagement with patients and the community. In addition, the Communications Coordinator is responsible for the management of MHF’s business cards and employee badge needs, MHF’s online business profiles and the maintenance of MHF’s website.
The Communications Coordinator is responsible for the creation and management of the Internal Communication tool “MHF Connect” and all its elements in addition to the production of all on-site signage.
The Communications Coordinator is responsible for the monthly department expenses reconciliation, including subscription management.
The role assists the Comms & Strategy team with in-house videography and photography productions, including on-camera and voice-over responsibilities
QUALIFICATIONS:
Relevant experience with in-house creative content production within healthcare, government or nonprofit required.
Proficiency with graphic design, web design, and video editing. Adobe Photoshop and Adobe Premiere proficiency required.
Previous experience managing social media handles for brands, including experience with social media monitoring and follower growth and engagement strategies.
Spanish fluency preferred, with prior experience with Spanish-language content coordination.
Excellent time-management skills with the ability to plan, organize, and prioritize workload and manage multiple projects simultaneously.
Experience supervising projects and initiatives and is able to work in a fast-paced environment with productivity in mind.
Understanding and ability to stay abreast of privacy, confidentiality, copyright, and use policies associated with archives and special collection materials.
Excellent verbal and written communication skills, organizational skills, and time management skills.
Must be proficient in Adobe Photoshop, Adobe Illustrator, and Adobe Premiere Pro. Must be proficient in all Microsoft Office programs.
Bachelor’s degree in communications, advertising, public relations or related field.
COMPANY REQUIREMENTS:
Must be able to pass a background check to include a 7-year criminal, 10-year SSN & employer history reference check.
Excellent interpersonal skills.
Attention to detail.
Must be able to work flexible schedules.
Must take yearly flu shot and test for tuberculosis as required by the Centers for Disease Control and Prevention.
LANGUAGE SKILLS:
Must be able to read, write and speak the English language fluently, with a strong ability to read, write and translate copy from English into Spanish. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in person.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume. Ability to work with print and digital dimensions and scale for the production of graphic and video content.
REASONING ABILITY:
Ability to solve technical and practical problems and deal with a variety of intangibles in situations where only limited communication, support, information and access exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS:
Proficiency in the Adobe Creative Suite, particularly Photoshop, Illustrator and Premiere Pro. Must be have good computer skills and be proficient in the use of systems to complete correspondence, documents, spreadsheets and presentations, such as Microsoft Outlook and Office; Word, Excel and PowerPoint, Adobe Acrobat.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand and walk. The employee may be required to climb ladders or stairs, be in high spaces, and/or balance, stop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to outside weather conditions when attending events. The noise level in the work environment is occasionally moderate with occasional high volume.
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