Marketplace Operations Associate

Does being at the forefront of building the first national fair-for-all marketplace which is good for restaurants, good for diners, and good for our community excite you?

If so, then please read on!We are looking for an analytical, strategic and highly-organized Operations Associate to help scale ChowNow’s Marketplace product.

If you enjoy data analysis, working with fast-paced, cross-functional teams and have a high attention to detail, then we might have the perfect opportunity for you!About Us:ChowNow is unique among tech startups in the restaurant space.

We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume.

We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners.

And the same goes for our workplace. Diversity, teamwork, and mutual respect are among our core company values.

And we pride ourselves on giving our teams plenty of opportunities to make their mark.

To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category.

And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase.

If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. Together we can preserve neighborhood flavor, one restaurant at a time.About the Position:As the Marketplace Operations Associate, you will bring your strong communication skills, high level of organization and your data analysis proficiency to this fast-paced, KPI-focused role.

Working closely with the Business Operations & Strategy Manager, your days will be spent reporting and keeping track of our KPIs, helping bridge the gap between operations and sales and using both internal and third-party data to help drive our GTM strategy. This is a unique opportunity to work at the intersection of various teams and be an integral part of our Go-To-Market launches.

You will gain immense operational knowledge and first hand experience of the restaurant and technology industries.Your success will be measured by your ability to efficiently report on key metrics, using data to identify improvements and opportunities and streamline internal operation processes.This is a remote position that reports to the Director of Launch & Expansion.

No Direct Reports. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment.

ChowNow is an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.ChowNow takes the health and safety of our team seriously.

Effective December 1, 2021, we will require all employees to have been vaccinated against COVID-19.

We strongly believe that this is the best way to protect our employees, families, clients, and communities.

All requests and accommodations will be considered.Read here about your California privacy rights. #Li-Remote

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