Ref ID: 00320-9502977298
Classification: Help Desk Analyst II
Compensation: $28.50 to $33.00 hourly
If you excel at explaining intricate technical information to the non-technical user, this job could be for you. We’re looking for driven individuals who are most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half Technology is looking for, if that sounds like you. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary in nature and is based in the Los Angeles, California, area.
Responsibilities
– Solve computer problems, and implement appropriate action/solutions
– Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
– hardware repairs with the appropriate vendors
– Offer computer desktop support in accordance with established policies and procedures
– Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
– Communicate regularly and effectively with ticket submitters
– Create records of daily data communication transactions, issues and remedial actions taken or installation activities
FOR IMMEDIATE CONSIDERATION FOR THIS LEVEL II FIELD TECH POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
Job Requirements:
TOP MUST HAVES
– Ability to write reports, business correspondence, user instructions, and procedure manuals
– Desktop support or related experience
– Demonstrated knowledge of Active Directory
– Strong familiarity with MS Windows 7 in an Active Directory environment
– MS Windows 10 experience preferred
– Adeptness in Google Suite
– Microsoft Office 365 experience preferred
– Microsoft Windows experience desired
– Microsoft Office Products experience highly desired
FOR IMMEDIATE CONSIDERATION FOR THIS LEVEL II FIELD TECH POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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