Lead strategic growth for the Wix Customer Care organization and large scale recruitment projects Partner with Customer Care and HR leadership on building and scaling an organization that values candor, transparency, professionalism and constant learning Develop the Customer Care recruitment strategy and work on processes defining KPIs, measurements and best practices Take ownership and contribute to the Customer Care organizations growth leading the recruitment process for some of the more unique and niche roles Collaborate with People Analytics and HR tech teams to build the best recruitment infrastructure and data-informed hiring approach What We’re Looking For A natural leader with experience in Talent Acquisition leadership who has built, developed and coached a successful team in a start-up or fast-growing environment Experience and know-how of in-house niche hiring as well as a strong knowledge of unique high-volume hiring processes Knowledge and experience in best interviewing practices Strong partnership and collaboration with business leaders, HR, Employer Branding, Legal, and other peers/stakeholders to ensure we are hiring the best talents Deep understanding of data and a strong candidate-centric recruiting approach Ability to challenge the status quo, and to create and deliver scalable recruitment solutions for the growing organization Passion and drive for building winning teams