REF#: 38272 CBS BUSINESS UNIT: ViacomCBS JOB TYPE: Full-Time Staff JOB SCHEDULE: Full-Time JOB LOCATION: Los Angeles, CA ABOUT US: ViacomCBS is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide.
Driven by iconic consumer brands, its portfolio includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, CBS All Access, Pluto TV and Simon & Schuster, among others.
The company delivers the largest share of the U.S.
television audience and boasts one of the industry”s most important and extensive libraries of TV and film titles.
In addition to offering innovative streaming services and digital video products, ViacomCBS provides powerful capabilities in production, distribution and advertising solutions for partners on five continents.
DESCRIPTION: The Lead Systems Analyst (Salesforce) will be responsible for understanding business objectives and requirements, playing a key role bridging business and technology, to drive solution requirements and design, as a part of a dedicated Salesforce solution team.
As an experienced Salesforce practitioner, with a techno functional skillset, you should have a strong understanding of the platform, being hands on in administration, with a background in systems and business analysis across the full SDLC.
Responsibilities: Gather requirements and demonstrate Salesforce capabilities to prospective users, translating these into Epics, User stories and Process flows Demonstrate your administration knowledge to define required configuration with the ability as needed to configure all core aspects of the platform to support requirements Triage support and enhancements requests, with ability to solution and problem solve, working with technology colleagues to complete required configuration and custom development where required Good understanding of RDBMS, SQL and System Integration Experience with Agile project management (JIRA, Confluence a plus) Excellent customer-facing communication skills for requirements gathering and presentations Manage day-to-day support and troubleshooting of Salesforce technology platform Manage change control processes to ensure no interruptions in day-to-day use of Salesforce while still providing visibility into changes Solution Areas Legal, Contract Lifecycle Management Content Licensing
– Sales and Deal Management Consumer Products
– Sales and Deal Management QUALIFICATIONS: Skills/Experience Required: Minimum five years of experience as a Salesforce.com administrator
– ADM201 or ADM211 certified desirable Solid understanding of Salesforce.com best practices and functionality Documented experience with SDLC methodology and process Excellent analytical and communication (both verbal and written) skills Comfortable learning, using, and explaining new technology Strong organization and time management skills Excellent organizational skills with attention to detail Ability to work independently in a fast-paced environment Ability to learn new skills and concepts quickly Media and Entertainment experience a plus Contract Lifecycle Management a plus Educational Requirements: Undergraduate Degree or equivalent combination of education and experience FUNCTION: IT/Technology Operations EEO Statement: ViacomCBS is an equal opportunity employer (EOE) including disability/vet.
At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off.
From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all.
ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability.
You can request reasonable accommodations by calling or by sending an email to .
Only messages left for this purpose will be returned.
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