Lead Quality Assurance Engineer

nnJob Details:nn nnLEAD QUALITY ASSURANCE ENGINEERnn nnWHAT IS THE OPPORTUNITY?nn nnThe Lead Quality Assurance Engineer leads and helps improve quality throughout our applications and processes.

They work closely with development engineers, product, devops, customer success, and leadership to provide feedback and guidance on quality improvement and processes.

The ideal candidate for this role is an excellent problem solver, highly inquisitive, extremely meticulous, organized, enjoys learning, enjoys collaborating with others, and is a go getter.

They enjoy mentoring, training, and helping others improve quality.

They take ownership and are reliable.

They are more concerned about doing something right than just getting something done.

They are not afraid to articulate concerns or issues.

They know when to ask for help versus spinning their wheels.

They are skilled at writing and reviewing documentation and always strive to make things easier the next time around for the next person that has to do it.

They dont know everything, but have no problem diving deep into new technologies, tools, or best practices to become knowledgable and to apply those learnings to help the broader team or processes.nn nnExactuals Divisionnn nnThis is an exciting opportunity to be part of a small “start up” group within a larger organization.

Exactuals colleagues work hard to support one another in the mission to modernize the payment space, primarily for the entertainment industry, while enjoying the journey together.

Exactuals became an RBC / City National company in 2018.nn nnWHAT WILL YOU DO?nn nnCollaborates with all departments/areas to review and enhance qualityContributes to continuous improvement of Quality Assurance practicesContributes to organizational process improvementCreates and review test plansCreates and review test casesHelps identify gaps in test regressionReviews and enhances automation regressionReviews and enhances regression test cases/suitesHelps identify gaps in test regressionLogs and reviews product defectsReviews and provides guidance on release testingReviews work of other Quality Assurance EngineersMentors Quality Assurance Engineers and SDETsTrains on Quality Assurance best practices and processesCoordinates and lead user acceptance testingInitial quality assurance point of contact for Production issuesEnsures test environments are maintained and functionalMaintains, reviews, and enhances quality documentation/wikisWorks directly with clients/partners to coordinate testing effortsResearches and provides suggestions on toolsResolves issuesHelps troubleshoot issuesAssists in auditsSubject Matter Expert in various areas of the product(s)nn nnWHAT DO YOU NEED TO SUCCEEDnn nnMust-Have*nn nn*Bachelors Degree Computer Science or Computer Engineering or equivalent experience*Minimum of 5 years of programming experience*Minimum of 2 years in a leadership rolenn nnSkills and Knowledgenn nnExperience as Scrum Master and/or Product OwnerAPI Testing experienceExperience with cloud infrastructure, specifically AWSUI Automation experiencePerformance testing experienceRoyalties experienceExperience creating Jenkins Jobs for Automation or CI/CDAudit/Compliance experience (SOC, etc)Excellent problem solverExcellent communication skills (written and verbal)Leadership skillsAnalytical skillsTeam PlayerHighly inquisitiveWell organizedGreat attention to detailConstant LearnerGo getterSkilled at troubleshooting (code, systems, etc)Well versed in multiple programming languages (Java, Python, and JavaScript preferred)Comfortable using the command line interfaceAble to query and update databasesUnderstands the fundamentals of the Scrum FrameworkUnderstands the difference between Scrum and WaterfallAble to manage tight timelines when they arise along with multiple prioritiesFamiliar with defect tracking tools and processes (preferably JIRA)Understands defect severity levelsCan write clear defects and assign appropriate severity levelComfortable working with source control systems (preferably GitHub)nn

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