LEAD ENGINEER

THE JOB 

In the role of Lead Engineer – Developer Experience, you will be responsible for leading technical direction and implementation of  client’s software pipeline and observability platform. This platform is essential to this client’s business, providing the tooling, practices, and expertise that our development engineering teams leverage to deliver, observe, and maintain the clientF product suite.

You will be responsible for ensuring that development teams have low friction, highly secure, highly available, cost-effective and consistent toolchain to deliver software within and effective tools to observe and operate that software in the framework of large enterprise compliance and governance needs.

You will work closely with the Director – Developer Experience, software development leadership, technical operations leadership, architecture, PMO and vendors from around the globe to deliver these services.

WHAT YOU WILL BE DOING 

Work with the Director – Developer Experience to assess the needs of Software Engineering against current offerings

Participate in and occasionally lead the daily, weekly, sprint cycle team ceremonies and ensure efficient activities of the team aligned to goals

Provide mentoring to team members

Assess and size effort associated with work backlog and participate in grooming

Advise and inform a program of work to mature the developer experience

Collaborate with an operations team to ensure highly available services and responsive respected developer support

Interview and participate in building a team to establish a center of excellence and expertise in the Software Pipeline and Observability domains

Participate in regular planning cycles to align business priorities to programs of work within your organization

Inform recommendations, including resourcing, of strategic projects to mature and improve the software delivery pipeline

Lead proofs of concepts, engineering, and implementation projects

Deliver Managed Services that cover the following domains:

oCode and Artifact Repositories

oBuild, Test, and Deployment Automation

oSecrets Management

oConfiguration Repository and Management

oExecution Bus

oLog Collection and Analysis

oOperational Metrics

oDistributed Tracing

oContainer Build Standards and Automation

oContinuous Delivery 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

Background in both Systems and Software Engineering

Competent developing software in 1 or more of Python, Golang, Ruby, Perl (implement defensive programming, error handling, testing frameworks)

You should have experience in designing, automating and optimising services at scale (Secrets Management, Service Discovery)

Abreast of industry standards and trends related to software pipelines and observability

Experience implementing the CI/CD and observability toolchain at enterprise scale

Previous experience of public clouds (AWS and Terraform)

Knowledge and experience of containers and Kubernetes cluster

Hands on experience delivering complex software in an enterprise environment

Experience with automation tools (Chef, Ansible)

Experience working in a remote team across multiple regions and time zones

Incident management

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)  

Autonomous and proactive.

Passionate about the value of a streamlined software pipeline

Passionate about providing greater transparency to health 

Keenly empathetic to the day to day experience of software development teams

A transparent communicator

Deeply concerned with the security and compliance implications of your services and solutions

Capable of delivering and accepting empathetic, constructive criticism with reports, peers, leadership and stakeholders

Conscious of the developers need for speed of delivery and the enterprise need for governance and cost management

VALUES

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE 

We’re fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, this client has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.