Job Details: LEAD DIGITAL PRODUCT MANAGEMENT
– BUSINESS WEB
WHAT IS THE OPPORTUNITY?
The Digital Product Management Lead oversees a group or subset of digital features across web and/or mobile app, while leading Digital Product Managers.
Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business.
The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.
WHAT WILL YOU DO?
Defines with Product Managers the product strategy and roadmap for your group of digital features, which is aligned to the LOB, CNB and ultimately Client needs.
Establishes annual goals, OKRs & KPIs for your teams
Evangelize and foster product management best practices, and be a change agent in an evolving digital organization
Deeply understand and empathize the challenges our market, clients and stakeholders face and how our products help to solve them
Partner with UX, Research and Technology Leads to foster and build relationships
Leads with empathy while coaching and mentoring talent; defining and supporting clear career paths for the organization.
Ensure Product Managers are meeting or exceeding compliance polices and procedures.
Responsibility for Hiring, Firing and Performance management of the team or teams
Build, lead, nurture and develop highly motivated & performing, energized and focused digital teams, with a mandate to build a best in class digital organization
WHAT DO YOU NEED TO SUCCEED
Must-Have*
Bachelor’s Degree or equivalent
7+ years of Digital Product Management experience
Experience leading large complex initiatives/features
Skills and Knowledge
MA/MBA a plus
Digital Personal Banking, Financial Services, Fintech experience a plus
Aha!, Jira, Confluence is a plus
Deep understanding of digital banking products and digital experiences
Responsive Web and API cross-channel experience
Knowledge of Design Thinking and BDD methodologies
Agile and SAFe® Methodologies
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal.
Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish.
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today.
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.
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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled