Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers.
Responsible for meeting both the in-store and online customer’s needs.ACCOUNTABILITIES* “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes we Can” policy efficiently resolving customer’s questions and requests* Able to learn and adapt to current technology to assist customer needs* Responsibilities include truck unload, sign and price changes, replenishment and fulfillment processing to in store and online customers* Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders* Adheres to all safety rules and regulations* Flexible and willing to cross-train and work in other areas of the store, as neededQUALIFICATIONSREQUIRED* Ability to lift 50 pounds on an occasional to frequent basis* Ability to spend up to 100% of work time standing or moving about the departments.
Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis* Adherence to Kohl’s policy and procedures* Regular attendance* Effective verbal and written communication skills* Basic math and reading skills, legible handwriting and attention to detail* Ability to work as part of a team and interact effectively with othersPREFERRED* Prior retail experience* Comfortable with the use of technology consistently while performing the required tasks