Description:LOVE PEOPLE & SOLVING PROBLEMS?
BETTER YET…
PREVENTING PROBLEMS FROM HAPPENING?Signarama, the world’s largest sign franchise, is seeking experienced, sign-industry customer service/inside sales representatives for our team serving Santa Monica, West Los Angeles and the South Bay.If you are a professional people-person with proven sign industry customer service or inside sales experience, dedicated to ensuring a positive client experience, we are the place for you!The Customer Service Representative officially Client Accounts Specialist (CAS) is a key role within a Signarama location.
The CAS is the in-house representative for our clients and is responsible for ensuring client branding requirements are fully met by ensuring complete and accurate information from sales to production, on-time progress and excellent ongoing communication with clients..Requirements:MINIMUM two years experience in sign industry sales or customer serviceA warm, friendly, caring demeanorSelf-motivated, with high energy and an engaging level of enthusiasmStrong problem identification and objection resolution skillsAbility to keep track of many projects – multi-tasker and organizedExcellent communications skillsProfessional demeanor and appearanceConfidence and comfort with learning new softwareExperience with Zendesk a major plusSign Industry Experience a major plusDependabilityAttention to DetailFollow ThroughA Positive AttitudeA Team PlayerESSENTIAL RESPONSIBILITY AND DUTIES:Ensure Client SatisfactionRespond to all inquiries expeditiouslyOversee projects from beginning to endBE the inhouse client advocateABOUT US:Signarama Santa Monica | West LA | South Bay serves as the brand building and visibility expert throughout Los Angeles county.
We don’t just sell signs…
just about anyone can do that.
We sell on-time quality!
We deliver multiple products and services to serve as solutions for businesses to increase customers and build brand awareness.
Every Signarama store is independently owned and operated by highly trained experts who serve their local community.
Signarama Santa Monica, West LA and South Bay are owned and operated by Kinney Custom Signs, Inc.PI150615869