This position will assist the management team with achieving sales targets. It will develop and maintain excellent client relationships while promoting the brand image, providing excellent customer service at all times and maintain up to date product knowledge.
Responsibilities:
?To meet and greet all clients and act as a brand ambassador representing Paul Smith ensuring clients are fully engaged with the Paul Smith brand.
?To maintain a high level of product knowledge at all times and to consistently share this with your clients
?To take initiative to build upon the stores clientele book, emailing and keeping in contact with clients on a regular basis, inviting them to relevant events and keeping them aware of any new products.
?Maximizing all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets.
?To ensure visual presentation, store maintenance and housekeeping is kept to the company’s desired standard, both on and off the shop floor.
?Confidently use technology in store such as store tablets to enhance the customer experience and POS systems to efficiently process transactions and payments from clients.
?To promote private shopping and wardrobe consultation and building the Los Angeles consignment business.
?To assist in any stock, merchandise and housekeeping related duties as requested by the Management Team. This may include duties such as shop merchandising and up-keep, inventory and stock takes, receiving deliveries, the ticketing of merchandise and any other duties as outlined by the Management Team.
?To ensure that the shop is opened and securely locked and alarmed as required. This must be done, for security reasons, in the presence of a fellow member of staff.
?To open and close the register and balance out the tills as per company guidelines.
?Audits and approves register transactions in accordance with established policies and procedures.
?Communicates store priorities as determined by store management and delegates tasks to sales associates accordingly if store management is not present.
?To increase brand awareness through outreach, events, and brand promotions targeting personal shoppers, stylists, social media personalities, influencers, and friends of the brand.
?Any other related duties that as outlined from time to time by the Store Management team.
Essential Experience and Skills Required:
? Previous proven experience in retail selling within luxury fashion.
? Previous exerience in opening and closing procedures of a retail shop.
? Experience in providing excellent customer service.
? Ability to work towards and meet weekly sales goals.
? Excellent verbal and written communication skills.
? Knowledge in tailoring, made to measure or bespoke a plus.
About You:
? Passion for style, fashion and the Paul Smith Brand.
? Interest and knowledge of current trends in music arts and culture.
? Flexible and reliable.
? Good team member, helpful, approachable and trustworthy.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.