Jr. Customer Care Advocate

As a Jr. Customer Care Advocate, you will be taking inbound and outbound calls from our customers each day, focusing on providing excellent customer service while also understanding what other products or services they could benefit from. For this position, we are looking for self-motivated customer service professionals who enjoy helping people, are motivated by exceeding goals, and are excited to join our team!Who We’re Looking ForWe are interested in individuals who have the following characteristics:• Retail or phone sales experience (Preferred)• Comfortable working with sales metrics• Eager to learn and very coachable• Excellent communicator with a knack for conversing with a variety of people• Excited to be a part of a highly motivated and innovative company cultureCompensation and BenefitsHere are the benefits for this position:• $20 per hour (40 hours a week)Plus…• Health insurance (including vision, dental, medical and life)• Paid Time Off• Four paid holidays per year for full time employees• Office kitchen with unlimited snacks and drinksWho We AreEasy Breathe is a growing, fast-paced e-Commerce company which sells CPAP machines and accessories to our customers across the nation. Here at Easy Breathe, our commitment to providing our customers with great products and superior service has helped us become the most popular online CPAP store in the industry. As a member of our team, you will be an integral part of fulfilling and building upon this mission as we continue to grow.Note: At this time, we are still recruiting, and this position will still be working out of our Los Angeles office. Due to the uncertainty of the COVID-19 situation, we may have to make changes to our normal recruiting practices as we see fit to ensure the safety of candidates interviewing for open positions and all current Easy Breathe employees.IMPORTANT: Please do NOT call our main phone line for recruiting questions or concerns.Job Type: Full-timePay: From $20.00 per hourBenefits:• 401(k)• Dental insurance• Health insurance• Paid time off• Vision insuranceSchedule:• 8 hour shiftSupplemental Pay:• Bonus payCOVID-19 considerations:Remote interview process, employees in the office seated six feet apart or in separate offices, regular cleanings of the office, masks required while not at your deskApplication Question(s):• Would you be available to work on Saturdays and Sundays?Education:• Associate (Preferred)Work Location:• One locationWork Remotely:• No

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