IT Help Desk Specialist

Hello all! Thank you so much for your interest in this great position! This client is a MAJOR supermarket chain, food provider and restaurant primarily in the Latinx Communities! They are searching for a top-notch IT Helpdesk Lead to join their main location in Sylmar.

If you have experience in this field, this would be a great full-time position that is temp to hire!

The hours are First Shift 8am- 5pm Monday- Friday. This position pays $25-$34 an hour!

As a Helpdesk Lead, you will be responsible for providing professional and efficient help desk support while being able to lead your Helpdesk team!

Other duties include:

  • Maintain and repair desktops, laptops and workstations etc…
  • Prioritizing incidents and providing updates while being a quick problem solver
  • Being the Administrator of the Active Directory System and Office 365
  • Isolating, diagnosing and resolving Customer Support issues and basic trouble shooting
  • Looking for ways to optimize and enhance your IT department and services
  • Occasionally working with other departments on projects, training and support

Job Requirements:

This client is looking for a candidate that qualifies with the following:

  • You must have High School Diploma or higher level of Education
  • At least 4 years of Help Desk experience or more
  • At least 2 years working as a lead in either IT or Help Desk roles
  • You must have a solid understanding of Windows 10, MS Office and all Office 365 applications
  • You must have networking experience, a demonstrate understanding of VPN, LAN, WAN and Wireless networks
  • Strong written and verbal communications
  • Bilingual in English and Spanish is preferred, but not required.

Hiring Requirements:

  • Call us today to discuss your work experience and we will match you with most appropriate client.
  • Valid identification that proves your right to work in the United States.
  • As a condition of employment, you may be required to pass a drug screen and background check.

Thank you so much for reading our ad and interest in the great position! We would love to get you into this position right away. Please feel free to reach out to Kaitlyn or Max at Exact Staff to set up an interview by calling us at (818)348-110

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