IT Administration Specialist I

Job Title: IT Administration Specialist IPay rate: $ 20/ hr on W2Duration: 5MonthsLocation: Las Vegas, NevadaJob Description:At least 1 year relevant experience required.

Competent in supporting enterprise customers and partners in a client systems/workstation environment, including but not limited to desktops, networks, laptops, peripherals, POS systems, and various in store technologies.

Duties may include:
– Hardware and Software Management: Online and spare parts inventory control, installation and configuration, management and troubleshooting.

Assist with new technology research, testing and pre-purchase evaluations.

Assist with system health monitoring, performance analysis, proactive alerting, software upgrades and maintenance, rack space management and warranty repair coordination.

– Proactive Maintenance and Incident Resolution: Routine system and process monitoring, incident resolution or escalation, outage status tracking and technical library management.

Function as a remote liaison to other groups in EIT to assist with project related tasks, reporting and analysis, in-depth troubleshooting of complex IT related incidents, customer relations.

– Group Policy Administration: Assist with design and implementation of new group policy solutions and continued maintenance.

– Print Services: Duties include management of Windows print servers and associated print queues.

Intake Information:Target hire date: ASAP
– y 3/23Milage will be reimbursedA certification advised, but not requiredTechnology Requirements (I.E Programs, systems, etc) Windows 10, PC/laptop hardware support, basic CAT5 cabling terminationWhat does a typical day look like?

(daily tasks) 8am to 5pm, laptop/PC support, reimaging machines, visiting some stores for POS troubleshootingPreferred background/prior work experience?

At least 2 years experience in the PC support fieldPriority soft skills A cert nice, but not requiredResource will support 80% care center, 20% retailto provide equipmentResource has to be vaccinated due to being in the Vegas call centerPossibility for extension

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