CircusTrix is one of the worlds leading companies in the increasingly relevant Experience Economy. With a growing network of almost 300 facilities in 45 U.S. states and 20 countries including brands like Defy Extreme Air Sports, Sky Zone, Superfly, Rockin Jump and Ryze CircusTrix is the largest developer, operator, and franchisor of indoor recreation parks in the world. Known as the leading innovator in adrenaline, CircusTrix is constantly creating new parks and attractions that provide intense physical activity, facilitate shareable social media posts, and bring thrill and delight to its worldwide fan base. Currently, we are looking for an International Supply Chain Coordinator to join our team!
Ideal Candidate
A dynamic, high-energy individual who is detail-oriented, and who possesses excellent organizational & interpersonal skills. Must also possess the ability to multitask and be able to work in a fast- paced, high growth global company.
Responsibilities
- Manages the order processing & fulfillment process for replacement parts with multiple vendors/manufacturers
- Oversees the order tracking process and ensures orders are processed in accordance with customer service standards
- Maintains updated customer contact information
- Maintains updated product database & SKU system
- Coordinates with accounting team for billing and reconciliation
- Coordinates remote consolidation of shipments
- Manages all new park build and replacement part international export shipments, including modification of documentation sets to conform to destination country’s requirements
- Manages supply chain of internal products through contracted 3PL warehouses
- Monitors inventory stocking levels across 3PL warehouses and issues PO’s as needed
- Solicits quotations from multiple freight forwarders to find lowest cost solutions for global freight shipments
Qualifications
- Bachelor degree or a combination of equivalent education and experience
- Minimum two (2) years experience in order processing and customer service preferred
- Excellent customer service and communication skills
- Ability to communicate effectively and professionally with people at all levels within the organization and with external vendor / supplier contacts
- Proficient with Microsoft Office products, including Word and Excel
- Ability to work both independently and as a cross functional member of a team
- Ability to prioritize tasks to meet established deadlines
- Ability to solve problems and address customer service issues
- Great organizational and time management skills
- High attention to detail
- Ability to multi-task and demonstrate critical thinking skills
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